Phoenix ARC Private Limited
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Phoenix ARC Private Limited Complaints & Reviews

S
Sundar Mudaliar
Jun 3, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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Barclays Credit Card outstanding was settled in 2009 but even today it is showing outstanding against my name

Barclays Credit Card outstanding was settled in 2009 but even today some amount is showing outstanding against my name impacting my CIBIL score.
The settlement was done with Barclays Bank whose credit card I used but looks their system was not updated properly and when Kotak took over they starting following up with me for payment and I provided all the necessary documents pertaining to the settlement such as Settlement Letter issued...
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M
moububun
from Delhi, Delhi
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ABN AMRO Credit Card

Address:Phoenix ARC Private Limited, Registered Office: 5th Floor, Dani Corporate Park, 158, C.S.T. Road, Kalina, Santacruz (E), Mumbai – 400 098, India
Website:phoenixarc.co.in

I was an ABN AMRO Credit Card holder, Card No. : [protected]. From the very beginning (Year 2007) it was problematic and faced lots of trouble due to a ICICI Lombard Family Health Policy Premium. At that time I wrote several letter regarding the Card to Mr. Sameer Gupta, Nodal Officer - Credit Cards (ABN AMRO Bank N.V. New Delhi) for resolving the matter. But a few years back (Year 2019) I received Phone call from Phoenix Arc Limited....
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R
Rao1970
Sep 18, 2021
This thread was updated on Sep 18, 2021
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Credit card settlement issue

Address:Mumbai
Website:Kotak Mahindra bank

I am Venkateswara rao. I used to own a barclay credit card in the year 2008. And the card details are [protected], that was first over taken by Kotak Mahindra bank and now it’s over taken by you. When that is under Kotak Mahindra bank control, I received a call from that bank to clear the issue. So I made a payment of 6000/- to clear it and I didn’t receive any call after that so I thought that the issue was cleared. Now I applied...
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B
Balvir Singh Sangal
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Wrong outstanding amount in my cibil report

Address:Na
Website:Na

I am
Balvir Sangal having PAN - AERPS9270 F.My cibil report shows an amount of Rs.5763. as outstanding towards the payment of some card #******2843.
Kindly provide me the details of the transaction with full particulars. My email is [protected]@yahoo.co.uk.
Thanks
B S Sangal...
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P
Pradeep phogat
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Wrongly credit card

Address:Vpo -Dhani phogat,charkhi dadri ,haryana ,pin 127306 mob no -8053202048

Phoenix arc credit card

While going through my cibil report, i have noticed a credit card issued by Phoenix arc which has been reported as written off.I am not aware
A credit card issued by Phoenix arc and this wrongly reported under my name. I want to get the same removed from my credit record on cibil as it is affecting my credit score. Details are as below.
Member name-Phoenix ARC
Account no- R2CP610265...
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Credit card activate cbil problem closing mail lost no.7806...
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V
vipul.dharu
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Settlement not updated in CIBIL

Address:Ahmedabad,Gujarat
Website:E mail

Dear Sir,

As matter of Crdiet card no [protected]
Name of CC holder Vipul Dharu

Above matter already settled three year back but still it not reflected,
I continue follow up with M/s Divya Mugdil @ [protected] but no action /response from her.

Pls support on priority...
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M
Moiz Rangwala
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Details regarding Credit card

Dear Sir/Ma, am

I had a credit card of your company on name of Hatim Ali Rangwala. Credit card no. B1C0819446.

My credit reports are stating a 3 year old due of Rs. 6069 from the respective card for which we have no hint until we got our reports.

Its my humble request to share the complete detail statement for the due payment as we don't have this card available with us now.

Also...
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C
Chakravarthy Nalla
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CIBIL updation

I had a barclays card
Amount 31rs
Phoenix has updated it as written off.
I paid the amount in 2018 and requested them to change the cibil
On jan 16-2020 they replied saying that they have updated as closed status.
When i check my cibil in cibil site it is still showing as written off.
This is adversly effecting my cibil...
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Address:560021

My father has taken credit cards long back and didn't pay the bill. It's been more than 15 years, he is not living with us. I left him and staying separately. Phoenix agents (Rithu and himanshu) just calling me from one month and harassing me, am no where concerned with this issue, i have given all the details of my father and the agents are not ready to speak to him they are calling me repeatedly and if i don't pick the call...
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H
from Mumbai, Maharashtra
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barclays bank payment

Address:141010

Respected sir / madam,

I am sending you this mail again as i haven't heard anything from you till date from u.
Pls revert with your comments on the same

Harsh singal
[protected]

Sent from yahoo mail on android

— forwarded message —
From: "harsh ldh"
To: "customercare. [protected]@phoenixarc.co.in"
Sent: sat, oct 12, 2019 at 10:19 am
Subject:...
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A
Abhishek_Shrivastava
from Pune, Maharashtra
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phoenix arc credit card - wrongly reported under my name

Address:411044

Phoenix arc credit card

While going through my cibil report, i have noticed a credit card issued by phoenix arc which has been reported as written off. I am not aware o[censored]sing a credit card issued by phoenix arc and this is wrongly reported under my name. I want to get the same removed from my credit record on cibil as it is affecting my credit score. Details are as below.

Member name: phoenix arc
Account...
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N
nivitchawla
from Hyderabad, Telangana
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harassment calls for recovery of a loan

Address:Gautam Buddh Nagar, Uttar Pradesh

My name is nivit chawla. Since last 2 days mr. Dagar from some company called "phoenix arc private limited" is calling me to ask for recovery of loan which is not in my name. Upon asking the details, they were mentioning that in 2006 my father had taken a loan for which i or my father should now repay. I have received an email stating some details of the loan which i find completely un-reliable. They have been asking me to come to the noida...
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J
JohnWillson
from Mahbubnagar, Telangana
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need card details and payment details

Hi team,

I need the credit card full details. I know only first two digits and last four digits.
Please help me to know my full card details and also where i need to pay my current outstanding.. I am located in hyderabad.

My details are as below.

Name : thoti john willson
Card number : b1xxxx0846
Pan card : afhpt9084p
Dob :[protected]

Let me know if you...
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R
Ramkumar Kuppusamy
from Hyderabad, Telangana
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cibil score not rectified even after making the payment

#:1-[protected] - k ram kumar[protected] - r1cp383383
(2)


Kumar
To
Customercare. [protected]@phoenixarc.co.in
17 nov at 1:19 pm

Still my cibil score is not rectified.

Kindly look into this & do the needful.

Regards
Ram kumar

Sent from yahoo mail on android

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A
abingupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing Unethically

Address:Bangalore, Karnataka

The last month I have been called numerous times by one agent representing Phoenix ARC Collections on behalf of Kotak/Barclays bank, pressurizing me in various ways to settle my dues. I have kept my cool and even had easily agreed that I as a respectable citizen has every intention to settle the dues as end of the day it effects my credit history. The adverse situation I am in now, I was ready to pay 20, 000 INR initially and thereafter 5000...
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L
lalitpadhi
from Delhi, Delhi
Mar 11, 2022
This thread was updated on Mar 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Settlement

Address:Pune, Maharashtra

Hi,
I had a Barclays credit card, which had charged illegally some interests and increased that amount upto Rs. 4609.
I am getting problem while applying for any credit card or any loan.
Please log my complain and provide any solution and if you can Suggest.

Lalit Padhi...
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