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PRTC Complaints & Reviews

I
Ishpinder Ahluwalia
from Delhi, Delhi
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worst driving. instinct to kill other road users.

Address:147001

Pb11 bu 3641
The driver of the bus was driving so rashly that the other 2wheeler riders life was at stake whosoever was near his bus. I was driving my bike at a speed of 50 on nh7 near bahadurgarh, patiala.
The driver suddenly took a sharp cut to enter service lane. Without checking his left side he cut the steering so hard that he did not realize that he was about to ram into my bike near his front entry gate.
Later an...
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S
samradh saxena
from Chandigarh, Chandigarh
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bus timings change of bathinda bus from chandigarh from 4:30 pm to 4:10 pm

Sir,
First the bus from chandigarh to bathinda used to go at 4:30 pm after the bus of 4:05 pm.

But the bus of 4:05 pm is removed and the bus of 4:30 has been replaced at 4:10pm
.
Now the problem is that, the bus of 4:10 pm is after 3:25 pm.
One has to wait for 45 minutes on bus stand.

First the bus used to reach bathinda in 4 and half hours, but now it reaches in 5 hours.
br...
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A
amit goyals
from Amritsar, Punjab
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prtc km scheme

Address:B 14/77 dal dalian chownk, 147001

Hi sir km scheme buses of patiala depot every month change of the route to all buses km but one bus no. Is pb 11 bu 2911 why not. Change the route to this bus
This bus is on jind cheeka ludhiana night next jind then finish by 4-00 pm
Sir plz check to the route of this bus
I think involve to the gm of patiala depot
Or any other persons
Regard
Amit goyal
[protected]...
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M
Murugan senthil
from Coimbatore, Tamil Nadu
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new buses provided by the puducherry government

Address:Pondicherry, 605001

Honbl'e cheif minister thiru. Narayasamy.. Please provide frequently buses pondicherry to chennai. Most of the prtc buses are expired.. So puducherry peoples wants a good and new conditions buses and most of the air conditioned puducherry to chennai a/c buses are very low. Peoples are comfortable to travel. Puducherry government take steps to give good public services for transport facilities.

Cm narayanaswamy serve good public...
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Address:Pondicherry, Puducherry
Website:www.busindia.com/PRTC-Pondicherry-Online-Booking.jsp

I boarded the bus from pondicherry to chennai which was scheduled at 7.30am on 22th july 2019, seat number 34. It was raining badly and the water started dripping inside. Unfortunately the bus was full and i could not even change my seat. I forgot that i had my laptop in my bag and now it is damaged. I was forced to be seated in the same place for 3 hours. I expect a refund of my ticket or the prtc boad to take action against the same and...
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B
buntymax
from Chandigarh, Chandigarh
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epf fund claim regarding

Address:prtc jalandhar bus stand, Jalandhar, Punjab, 144001
Website:Prtc official website pleae check on net

Dear sir my uan number is[protected]. Kindly tel me please if i submitted my advance form 31 form one month ago into office with sign and stamped why its not showing as under process yet kindly tell me the reason please actaully i need money urgently please help me sir plz settle my claim soon as possible please help me sir as iam working in prtc. And used to iam working in under the other honour and i have other uan at that time and i...
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Address:Pondicherry, Puducherry

No one is ready to take me inside since my stop is 40km away. And all everyone is saying is talk to gm or md and the gm and md will be available only at 10am morning to 12pm he works for 2hours only and i was standing in the bus stop at 6 am morning. I asked people around and they told the md won't even respond to you for these problems. Does government has the rule to only take in chennai seats just for the sake of money and not for people...
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We were on a prtc bus from pondicherry to chennai on 18th march at 3.30pm.
After about 2 hrs of travel, the water started to drip from the ac vent. This is the vent in the top of seat number 9 and 10. We complained to the conductor in the bus and he did not respond to it properly and asked us to stand up from the seat and stand for sometime. The bus number is 155c.
Bus number is py01 cd 2064
Repeated complaints to the...
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H
Harjinder000
from Hoshiarpur, Punjab
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rude behaviour

Today at jalandhar bus stand i asked bus conductors bus no. Pb 11 cf 9232 at 11:45am. The bus was going heading to delhi and asked him to is it going through phagwara and he said stay away (He might thought i am a student) just a quick question for whoever reading this complaint and to that ugly looking bus conductor that do you bloody flyover your bus over phagwara if not then whats there problem. I bloody pay to travel and just remind to...
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P
PRTC CUSTOMER
from Uttiramerur, Tamil Nadu
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cancellation of 05:20 trip bus

Address:Pondicherry, Puducherry, 605004

Respected sir / madam,
I am a government employee working in karaikal. I have booked a ticket for the date 10/01/2019 from puducherry to karaikal @ 05:20 am... This bus reaches karaikal at 08:30 which is convenient for me to go to office. But unfortunately the bus didnt come to puducherry bus stand til 05:20 am. Later the bus which departs at 06;00am arrived & it was informed by the conductor that the bus departing at 05:20 was cancelled...
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A
Ankjar
from Dhariwal, Punjab
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not stopped at mukerian

Address:Pathankot, Punjab, 145001
Website:www.pepsurtc.com

Today on 19/11/2018 the bus which starts journey from pathankot in between 6: 20 to 6: 30 am didn't stopped bus to pick passengers at mukerian and also i want to know after 40mins of short journey is there any need to stop bus for breakfast or tea at dhaba after crossing the harsh mansar toll tax. I travels weekly at pathankot jalandhar route from last 9 years and in these 9 years i came up with many queries such as that punjab police employees...
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P
Pyara singh dang
from Patiala, Punjab
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misbehave

Address:Ludhiana, Punjab, 141003

Sir sat shri akal g eh complaint punjab roadways di ha punjab to dehli jan wale har bus pipli dhabha te hi ruk k jandi ha hor koi dhabha te es karke ni rukdi g kyoki staf member nu pase milde ne uapr tak da staf rishwat khanda ha sir oss dhabha te koi v greeb banda ni kuj kha skda kyo ki har chij da ret hi 20 %wadh kita ha kirpa krke ess mail nu chek krke karwai kiti jawe g nahi ta ess mail nu staf de head mambers tak puchanyea jawe 🙏🙏...
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A
AJAY PHALSWAL
from Gurgaon, Haryana
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money deducted from bank account but seat not confirmed

Address:147001
Website:pepsuonline.com

I am ajay kumar, i had booked a bus ticket from delhi kashmere gate to patiala on 17 oct 18 for 18 oct 18. The bus timing was 22:30. Rs 447 were deducted from my account twice but my ticket was not confirmed. On enquiring from pepsu customer service, they asked me to confirm from my bank which i did and came to know that the money had already been transferred to pepsu’s bank account. Now no one is addressing my issue. Typical government...
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T
Tarunahuja
from Samalkha, Haryana
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misbehaviour of conductor

Conductor of prtc bus no. Pb 11 cm 2833
Straightly stand in front of gate and stopped me to enter. The incident took place at 5:30 pm on 01/10/18 at ambala bus stand. He refused by saying bus will stop at pipli for there tea time. I said i will manage first give me entrance. He replied if you will take the ticket upto delhi only then entered into bus. And whistle driver to run the bus. I said i will. Complain you he said do whatever...
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J
Jishnu Sankar Bora
from Coimbatore, Tamil Nadu
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no seats because many seats sold twice

Address:Chennai, Tamil Nadu
Website:www.busindia.com

I booked a ticket from chennai to pondicherry online. Paid the full amount online for 13 people. It was a 10.30am bus and we reached there at about 10.31 or 10.32 maybe. At first we were scolded in the local language then in english. Some words we had to listen to publicly were "bloody people", "stupid people" and what not. Then when we got to the bus we were not allowed to sit. The conductor of the bus sold our seat to someone else and took...
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The bus stopped at 19th and h.
Did not pull up to the curb, lowered the step and i thought it was enough, but you can't really see if it is enough. I stepted off, but it was not lowered enough.
When i went to walk there was intense pain in my left foot so i elevated it and put the heating pad on it and it just started to swell up. I will continue to elevate it today at work at the passport office with some ice. I am 5'1"...
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A
Aashish Mittal
from Hajipur, Punjab
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rash driving, near accident experience

Address:Ludhiana, Punjab, 141012

A prtc bus driver was driving very rash on ferozepur road, ludhiana on 22 july, 2018 at ist 8:55 p. M. He came very close to my car from the back and if i had slowed down or stopped my car right then, it would have led to a very nasty accident. I was driving at 40-45 kmph and he came as close as 4-5 feet at this speed. Just imagine how scared one gets when a bus driver does something like this. The bus number is pb 11 cf 9510. The bus driver’s...
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Address:147001

Date - 6 may'18, 12.40pm bus from patiala to delhi. The driver played a movie at very high volume. One who isn't interested to watch had to forcefully suffer. One fellow passenger complained regarding volume. Bus conductor literally ignored and didn't lower down the volume. After sometime, i went and requested to lower down the volume. They again ignored and went on saying, "inni ghat awaz ch kuch v ni sunda" and made the whole journey terrible...
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P
Passenger.
from Amritsar, Punjab
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extra charges and do not give tickets in return.

Today i took prtc bus from isbt 43 to kharar.
The conductor of the bus asked for 25 rupees as fare....
After giving him the money he didn't even provide the ticket in return....
Afterthat when i inquired about the fare and asked about the ticket he misbehaved with me and still don't provide the ticket....

Check this matter asa soon as possibe.......
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J
jjindu
from Mohali, Punjab
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2

Address:Sangrur, Punjab
Website:[email protected]

Sir
ਮੈ ਅੱਜ ਸਵੇਰੇ ਸੰਗਰੂਰ 9.50am ਤੇ ਬਸ ਅੱਡੇ ਵਿੱਚ ਪਟਿਆਲੇ ਜਾਣ ਲਈ ਆਇਆ ਤਾਂ ਕੀ ਦੇਖੇਆ ਤੁਹਾਡੇ ਸਟਾਫ ਦੇ ਬੰਦੇਆਂ ਨੇ ਪੂਰਾ ਦੰਗਾ ਮਚਾ ਰੱਖਿਆ ਸੀ।ਮੈਂ ਉਹਨਾ ਨੂੰ ਹਟਾਉਣ ਲੱਗਾ ਤਾਂ ਉਹਨਾਂ ਨੇ ਮੇਰੇ ਨਾਲ ਵੀ ਹੱਥੋ...
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Today i come pondy to anumandai now. Driver get the amount rs.30 but not give the bus ticket. Very worst service. I give the amount but he not get and finally nearby the anumanthai reached time, conductor told anumanthai toll plaza only bus stoped. So i give the amount and come down anumanthai toll plaza. Kindly check the complaint, vigilance via..

More than five members not give the tickets. Iam lawyer still watching, very...
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M
Mrigank Bansal
from Ahmedabad, Gujarat
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regarding bus blower

Address:New Delhi, Delhi
Website:Patym

Booking details - powered by travelyaari, dear customer, mticket no:1676439, pnr:[protected], delhi-ludhiana, 14-dec, 10:20 pm, seat:10, name:mrigank bansal. Book online at pepsuonline.com / travelyaari.com, helpline:[protected]

I booked a “ac” bus from delhi to ludhiana so that i can go easily as its a time of winter. However the bus driver and conductor kept on saying that the blower won’t work as there are less pessangers....
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T
Tia Khanna
from Amritsar, Punjab
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deficiency in services

Address:Jalandhar, Punjab, 144401

I am travelling from chandigarh to lovely professional university, jalandhar from prtc bus. The condition of the bus is not good and it's unhygienic to travel in such a bus. It creates slot of sound which is really hard to tolerate and causing headache. Not only this, it also stop at restaurant (Dhaba) which is also not clean. Unnecessary storage causing delay to reach my destination fast....
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S
Satnam Singh Ahluwalia
from Ludhiana, Punjab
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refund not yet received for cancelled bus

Website:PRTC

I booked my ticket for prtc hvac from amritsar to patiala for date 8/9/2017 departure timing 2.05 pm with pnr no p259562. The ticket was confirmed but the bus was cancelled because it had met with an accident a few days back. Though, i was assured that i will recieve refund within few days, i havent yet.
Its the fault of the bus operators that if the bus was unavailable for past few days they should have prohibited ticket booking.br...
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P
pankaj@7
from Bareilly, Uttar Pradesh
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conductor miss behaving

Address:147001

Respected sir
27 september 2017 bus route patiala to rishikesh night service. Your prtc bus conductor abusing me and pushing me for no reason.. He is drunkard. The bus driver making loud music on the bus
So many passengers distrubed.. Please sir do the best and possible way to talk with any other person.
Thanks
Pankaj bhandari
[protected]...
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S
sunny dadwal
from Mohali, Punjab
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ticket charges extra

Address:Hoshiarpur, Punjab, 144209
Website:[email protected]

Respected sir,
Today i am journey haraina to hoshiarpur this fare is 15 rs but yours busses charge this 20 rs. This extra charge in this route. Conductor says this is machine problem so plz sir this machine is update to fare in this route. I am daily basis up down in this route but yours busses fare is extra charge.

Regard
Sunny dadwal
[protected]
Sunny. [protected]@gmail.com...
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S
Shanuman
from Chennai, Tamil Nadu
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early departure time

Website:Pondicherry road transport corporation

I booked my ticket from puducherry to chennai using busindia.com. My bus departure time is 7.30am and i came to the boarding point at 7.28 but there is no bus. So i went to the help desk but there too i dont find anyone. And later happens to knew that the bus left at 7.25 leaving my collegue and me.

I felt these things to be inappropriate
- the bus left before the departure time.
- no person in the help deskbr...
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M
Mohitverma7
from Ludhiana, Punjab
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rude behaviour of conductor about seat

Address:Ludhiana, Punjab, 141001

Hello prtc (Pepsu roadways)
Pb 03 aj 5213
I am a working professional travelling daily from khanna to ludhiana having a daily prtc pass. I travel daily from in prtc bus at 7:40 in the evening. No bus conductor of any bus asked me where and why i sit on any seat but conductor of this specific bus behaves with me very rudely whenever i get in this bus in the evening. Today again, he angrily came to me asked why i entered the bus...
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Address:147001
Website:PRTC, PATIALA DEPOT

Prtc # piece of service. 4.30 am bus ro delhi departed on 4.15 am. Volvo 5.00 chairman and md quota. Where people will go those are standing in que, since 4.15am. Nabha delhi bus came at 5.15am. Driver and conductor of subject bus misdehaves with passengers for tickets. They were issuing tickets to passengers of nabha. Why? When people are sitting in bus from nabha to delhi, why they don't have issued the tickets to them, from nabha....
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S
Sudhanshu Chopra
from Patiala, Punjab
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loud music being played on patiala to jammu/katra (7:46 a. m) bus

I commute from patiala to doraha everyday to work in patiala to jammu/katra bus that leaves patiala bus stand at 7:46 a. M.

The bus which comes on monday, wednesday and friday has big speakers fitted inside it and loud, jarring music is played on it every time causing a lot of inconvenience to the passengers.

Neither the conductor nor the driver has paid heed on being requested to turn down the music. It feels...
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