Rare Rabbit
1
Submit a Complaint
36
COMPLAINTS

Rare Rabbit Complaints & Reviews

B
bhavin4184
from Ahmedabad, Gujarat
Nov 30, 2023
Report
Copy

Company is denying to exchange the product

Address: BANGALORE

Customer care executive is denying to exchange the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajaytumma
from Hyderabad, Telangana
Aug 14, 2023
Report
Copy

Product delivery and cancellation

Website: thehouseofrare.com

I have placed a order from rare rabbit on 27th July 2023 and EDD was 31st July 2023. The order was delayed due to misroute and I have followed up raising multiple complaints against the delay in delivery. Today on my call for the status was being informed the order is returned and refund is initiated. I have never cancelled the order and the delivery agent didn't attempt to deliver the product or called me to confìrm the address....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
kisan888
from Boisar, Maharashtra
May 21, 2023
Report
Copy

Low Quality fabric,No Refund,Scam website

I Purchased printed shirt online from rare rabbit website. shirts was made with low Quality fabric. I call customer care person of rare rabbit and Requested for Refund of my money for the low Quality product. but he refuse to Refund and says me that you purchased discount sale product.Refund is not available for discount sale product.rare rabbit is scam website....
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
A
Ahmed Pathan
Feb 19, 2023
Report
Copy

Blindly overpriced products

Website: Thehouseofrare.com

I have ordered a shirt from the official website of rare rabbit but the shirt which I recieved was so low quality that after a month of wearing it that also only just on two occasions now it seems the shirt is a 4 5 year old....
Helpful
7 other people found this review helpful
7 found this helpful
Write a comment
Report
Copy
Address: DLF mall of india, Noida Sector 18, UP

Its a new scammer company, authorities should take action immediately!
With impressive store design and presentation, sale items cheaper then footpath ones at high cost.
All items purchased from DLF mall of India showroom of Noida sector-11 are of very poor quality, colors gone like never seen even lowest clothes.
I have returned trousers after color gone and spoiled in first wash. They just not refund/respond!
Is...
+3 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
Y
yashwanth_02
Feb 6, 2023
Report
Copy

Product is in different colour than showed un image

Recieved qualiti less product and colour different product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
docnavneetgoyal
Jan 28, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
Report
Copy

No REFUND, Scamy Company

Address: 27 Hosur Rd, Bangalore, 560068, India
Website: thehouseofrare.com

This is a fresh scam, nicely executed.
1. They put high price label on low quality products.
2. Because of good pics, people buy products from them.
3. Due to poor quality products, the buyers ask for the return and refund.
4. The refund never comes. You realized that you've lost money to scammers like Rare Rabit.
It has happened with me.
Order No. #RCOM779453 of Rs. 4751.12...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
Address: M/S RADHAMANI TEXTILES PVT. LTD. Plot No. 314-319, Jigani, Bangalore, Karnatka, India.
Website: Www.thehouseofrare.com

Order ID - Rcom776010
I ordered total 11 products worth Rs 14, 642. 1. One product returned - Alfo green pullover viscose - 20days gone - did not receive refund. 2. One product cancelled when sent for exchange - plain mens light weight sweatshirt beige - 17 days gone - did not receive refund 3. One product asked for exchange 2nd time - Arvon track pant Yellow to off white - No response from customer service or from mail department....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Akhtar ghada
from Rajkot, Gujarat
Dec 12, 2022
Report
Copy

Didn't get exchange product or refund

Hi I'm AKHTAR FROM GUJRAT
I ordered a JACKET from the rare rabbit (Order #RCOM736257 due to size issues I returned it and the delivery boy collected the package in They said it would take 5 to 7 working days for refund and I waited for it. Today it's N I'm sending mails to them daily but there was no proper reply they are saying please still wait for few days. I called to their customer service they won't reply.
Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devp21043
Oct 21, 2022
Report
Copy

Order not delivered

I purchased two t shirt from website thehouseofrare.com worth 2939.40

they updated order status as delivered in two days even though I did not get the product

I registered my complain with Rare Rabbit as well as their logistics services assigned named as
Smartr logistics...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rick mitra
Sep 12, 2022
Report
Copy

Not getting refund

Address: Plot No. 314-319, Jigani, Bangalore, Karnataka, India
Website: thehouseofrare.com

I have ordered a shirt worth rupees 1785 few days ago, the shirt I received is used and discolored. I am trying to reach out to them and initiate the refund. They are not replying and reaching out to me for refund process. Their social media contact number given as [protected]. Please help me.
My order id - RCOM670060...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishwa Pokala
Sep 7, 2022
Report
Copy

Shameless people have to sue on Rare rabit

Website: thehouseofrare.com

I ordered a product/shirt worth of 1750.
It did not fit the size so raised a return request. then started the story.
I did not get the replacement product & they are asking me to do self return and attach lot many documents in the email.

The first thing it was not mentioned on the Product page about self-return & they sent a quote I have to do it within 3 working days deadline.

Thanks,
Vishwa...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
AnKo
Aug 23, 2022
Report
Copy

Terrible Customer Service

Website: thehouseofrare.com

I purchased several products from them. I requested an exchange on a single item after purchasing 8 items from them. They ignored my communications for about 10 days. After I emailed them for the 5th time, they replied saying that "Exchange period is 7 days and it's past that now". It's laughable what they are doing. Just scamming customers. They intentionally ignore the emails and then say the exchange period time is up. Absolutely terrible...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
I
imkaushalag
from Barsoi, Bihar
Aug 23, 2022
Report
Copy

Prepaid Order not received

Website: www.thehouseofrare.com

Dear Sir/Madam
I have placed an order on 10th August via order no #RCOM635569 via Rare Rabbit website (https://thehouseofrare.com/). However there is no Shippment of the same yet. It has been 13 days since I have placed the order. I have tried to call on their helpline number ([protected]) many times but the call always gets disconnected after one ring.
I have even sent mail but not received support from it also.
There...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anish Muthigi
Aug 18, 2022
Report
Copy

No way to reach anyone from the Company

I ordered a tshirt worth 1500 from rare rabbit. I am trying to return the product, on the website it says this product is not yet delivered. Now when I am trying to reach the call center or the social media page, no one is responding. This RARE RABBIT is a scam!...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
Krishan Dular
Aug 18, 2022
Report
Copy

Refund not received RCOM571069

Website: Thehouseofrare.com

I placed order in 22 June 2022 and now 18 Aug 2022, dropped number of mail and discussed with Rare Rabit customer care too. First order not deliver and from almost from 1 month refund not received. I am very much frustrated with Rare Rabit service.
I am writing in hope might it get resolve and please take appropriate action over it. Really I lost my all hope from Rare rabit....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
I
Ishan Pushkarna
Aug 15, 2022
Report
Copy

Shirt

Worst service i have ever experienced in an e commerce space. I exchanged one shirt due to size issues. The item got picked up but its been 8 days and i am yet to received the exchanged item....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu Aryaa
Aug 3, 2022
Report
Copy

Amount Deducted but refund not initiated

Address: Bangalore
Website: thehouseofrare.com

I ordered shoes from rarerabbit, the amount got deducted but the order was cancelled. As per their customer care in 7-8 working days I was supposed to get the refund but nothing has come up. Its almost a month now no one is responding. They are FRAUD....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I ordered two jeans from Rare rabbit and in those two orders one jeans was very short and I asked for return and they are saying we don’t have return service for the pincode which they delivered and asking me to courier the return order and I was wondered how come not serviceable to pin code which they delivered the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopii Shankaar Reddi
Jul 13, 2022
Report
Copy

I have not received OTP during the product delivery

Address: Gandepalli,JAMMAVARAM road,KANCHIKACHERLA mandal,Andhra Pradesh

I have not received OTP during the delivery of the product.So the delivery boy took away the product.Kindly help me resolve this issue and deliver my product as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anarkaly
Jul 5, 2022
Report
Copy

Complaint regarding refund

I have returned my order with id RCOM568247. BUT I HAVEN'T RECEIVED THE REFUND AGAINST MY ORDER YET. ON TRACKING THE RETURN DETAILS. IT'S SHOWING THE AMOUNT IS REFUNDED. BUT I HAVEN'T RECEIVED MY REFUND AMOUNT YET. KINDLY HELP ME OUT AS SOON AS POSSIBLE. In their site while tracking my returns it's showing amount refunded to my account. But I haven't received my money yet. I need my money back. I have sent many emails to them. They are not...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tharique Ali
Jul 3, 2022
Report
Copy

Rare Rabbit Fraud / Worst customer service.

Address: https://thehouseofrare.com/
Website: thehouseofrare.com

Rare Rabbit is the worst kind of frauds in online retail, never buy from them directly from there webpage.

They say they dont have a refund when the online sale is on, but a hassle free exchange. When you try to exchange the substandard item they deliverd, it only give you a small list of products to choose from, which ofcourse is a bunch of non moving sub standard items.

You are conned the moment you make...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
G
Govt.Primary School Baltana
Jun 14, 2022
Report
Copy

Regarding my refund

My refund still not credited after 30 days of return order ID #RCOM534289...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govt.Primary School Baltana
Jun 14, 2022
Report
Copy

Regarding my order

My refund still not credited after 30 days of retur.my order I'd #RCOM534289...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website: thehouseofrare.com

We have ordered some T Shirts from website, while trying to exchange it there is no orders showing with delivered order ID, even though entering the mobile number and mail still getting the same thing that there is no orders.
Disconnecting the calls after 1, 2 rings to customer service number which mentioned in the website an all, it’s been 10days there is no response for a mail too from customer care....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreenivasan Sridharan
May 28, 2022
Report
Copy

Damaged tshirt delivered rcom531016

Website: thehouseofrare.com

I bought a tshirt on 15th May and received a damaged tshirt on 19th may, i tried returning the site didn't allow me to return, then tried exchanging for an another color even that option wasn't available all it said was to exchange to the same color. Seeing that I was unhappy wrote an email on the same day but didn't get any response for 10 days and finally received an email saying return it will give you store credit but when I checked in...
+3 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Art Axiom
May 6, 2022
Report
Copy

Refund not done

Address: M/S RADHAMANI TEXTILES PVT. LTD. Plot No. 314-319, Jigani, Bangalore, Karnatka, India +91 -80-66085236
Website: thehouseofrare.com/pages/contact-us

I placed an order of two tshirts, 1 got delivered the other got cancelled on its own. After that no update, no refund. Every-time i call customer care, they say the same thing, refund will come in 7 days, but this 7 days is not getting over only. I wrote email as well on the given customer care mail id, but no revert on it.
seems like it's a fraud going on....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bindass Club
Apr 3, 2022
Report
Copy

Refund is not initated in my account

Address: 170 west side bara raqba ghazipur, Raqba GHAZIPUR, Raqba GHAZIPUR, Raqba GHAZIPUR, Raqba GHAZIPUR
Website: Rare rabbit

More than 10 days but refund is not initiated in my account.my order id=#RCOM487483...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vdfund1989
Mar 21, 2022
Report
Copy

Refund

Address: Samlkota
Website: Rare rabbit

It has been 20 days completed from I return the product still refund is not initiated while I am calling to customer support there is no response too wrost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Tharun
Mar 9, 2022
Report
Copy

Refund not received yet

Hie my name is vijay tharun i order a shirt from rare rabbit at 12 th jan 2022now the date is 9th march 2022. 9times i was send a mail and called still there is no refund this is my order is RCOM429981.56 days are completed still no refund.worst experience i was faced from rare rabbit...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Rare Rabbit Recent Comments