Sapna online book shop Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
NOT RECEIVED GOODS
| Address: | Ahmedabad, Gujarat |
Sir,
I have made an online purchase of 1 books from Sapna online.com on 9th September by using my union bank debit card payment was made. But till today I have not received the book. KIndly confirm when it will received.
The extracts from my communication is reproduced.
Transaction Id :
SAP[protected]...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Part order cancelled but refund not received
| Address: | Bangalore, Karnataka |
Sir,
I have made an online purchase of 2 books from Sapna online.com using my Axis bank debit card payment was made. Of the two books one book was not available and Sapna cancelled that order and says that they have reffunded the amount of Rs 293/- to my axis bank account. But till today I have not received the amount in my axis bank. KIndly confirm when this was passed on to Axis bank.
The extracts from my communication...
I have made an online purchase of 2 books from Sapna online.com using my Axis bank debit card payment was made. Of the two books one book was not available and Sapna cancelled that order and says that they have reffunded the amount of Rs 293/- to my axis bank account. But till today I have not received the amount in my axis bank. KIndly confirm when this was passed on to Axis bank.
The extracts from my communication...
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Sapna online book shop Recent Comments
- NOT RECEIVED GOODS
Sir, I have made an online purchase of...
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