The Courier Guy
1
Submit a Complaint
10
COMPLAINTS

The Courier Guy Complaints & Reviews

T
ThandiPM
Jul 13, 2023
Report
Copy

Damaged parcel

I book and pay for my parcel on the 03/07/2023, and it was collected on the 06/07/2023 and delivered on 07/07/2023, but one of my parcel was badly damaged, My TV was crushed it seams something heavy fell on top of it. I asked for them to replace my TV and this is what I was told. And I'm not happy with their decision (Waybill No: 43GBTB)


Sharon Botha (The Courier Guy)

Jul 10, 2023, 12:03 GMT+2
br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Juhi perveen
Apr 1, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
Report
Copy

Fraud

Address:Khanmirza mohalla masjid ghat prince kirana store
Website:Instagram

Maine instgram se oder kiye the 99 ka jo courier guy aj laake diye but mujhe yd nh the Maine kitne ka oder kiye the or courier guy mujhe se 1100 le ke chala gye or kuriti purana ek dum fake laayak dag dhaba laaga hua laake diye or bola the ek link aaye ga jise aap ko kapra pasand NH aaye ga to aap wapas kr skti h jo ki av tk aaye nh or pho krne pe uthe v nh rhe h...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tshepi Poopedi
Jan 3, 2023
Report
Copy

My missing shipment

Website:The Courier Guy

I ordered shoes on the 15th of December, my parcel has been with the Courier Guy since the 18th of December, when tracking my order it says it was canceled due to a hijacking, no one bothered to inform me or anything, even now I'm still waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruan
Oct 31, 2022
Report
Copy

Damaged goods and take no responsibility

Website:thecourierguy.co.za

We had an original artwork sent from the framers in Somerset West direct to our client in JHB, and the entire artwork arrived at the client smashed to pieces on all sides of the frame and is now completely ruined by The courier guy. The art was appropriately packaged as we always do, and it arrives perfectly fine with other couriers. It is very obvious that this package was forced, dropped and abused in transit. Our framers also confirmed...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Vee02
Sep 13, 2022
Report
Copy

Poor service

They are the worse I would never support any company that uses their services. My package was out in a locker that they can’t even get it out of. And the event I needed my package for has come and passed!...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
Coll1
Apr 28, 2022
Report
Copy

Collection & Delivery of 37VH7 to Hoedspruit

Address:680 Kierrieklapper, Hoedspruit Wildlife Estate, Hoedspruit Wildlife Estate, Hoedspruit Wildlife Estate, Hoedspruit Wildlife Estate, Hoedspruit Wildlif

This parcel was booked in on 26 April 2022, Tuesday morning at 10:03am to be collected from my supplier and delivered to Hoedspruit today as this contains uniforms for clients starting a new job on Friday 29 April 2022. The Courier Guy failed to collect the parcel even though all the information was sent through. After going as far as arranging with Air Freight to get the parcel flown down to Hoedspruit - the Courier Guy still failed me by...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
Caswell Sebakeng
Mar 16, 2022
Mar 16, 2022
This thread was updated on Mar 16, 2022
Report
Copy

Am complaining about the driver

The driver who was at Lismore manore at 11:49 am came to do collection at unit 30 second block from the gate security guard directed him the house but the driver said he wants to round with the complex he was asked why he said his at work so that was shocking in a way of like this guy his not like a real courier guy driver . According to security way this guy is like his here to observe the situation of the complex so that tomorrow he can...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
O
ogeee
Feb 14, 2022
Report
Copy

Failed Deliveries and Collections

Address:The Courier GUY .37 Malta Road Cosmo Business Park, Kya Sand, 2163
Website:www.thecourierguy.co.za

A Shipment was sent out from my Business going to A company at Capetown . Collection was done on the 3rd of Febuary 2022, which was scheduled to be deliverd on the 9th by latest. this delivery was not done by the courier . I phoned them countless times trying to find out what happened to my parcel, only to find out my parcel is still on transit according to thier system and according to thier Staff my parcel is at thier warehouse. Two conflicting...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Pro-Radio Marine
Jan 14, 2022
Report
Copy

Damaged Anchor Rope

Address:Richards Bay, 3901
Website:www.thecourierguy.co.za

Good Day We (Pro Radio & Marine) Ordered Anchor Rope From Cape town supplier Booked it on the 20th of December, then Collected only on the 22nd .and delivered here only on the 30th in bad shape, the rope badly damaged, it can not be Used for the Purpose of holding a boat to anchor, it will snap on the weak damaged part. (sheaved) like it was dragged by one person on a cement /paving

I have emailed courier Guy immediately to...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
Nickjames
Dec 15, 2021
Report
Copy

Sent to wrong city!!!

The Courier Guy (Jhb) accepted a large, expensive parcel on 12th December for overnigfht shipment to the city of Grahamstown, E Cape. One would have assumed, following international courier pratice, that it would fly or go by road overnight to PE and the following day to Grahamstown (13th ...or being generous 14th). On the 15th I went to collect from their depot to be informed that it had been sent to GEORGE... and would not arrive in Grahamstown...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

The Courier Guy Recent Comments