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Thompson Complaints & Reviews

M
maldives.techtoes
from Indore, Madhya Pradesh
Sep 10, 2023
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Display issue _Thompson tv_55inch

We have bought thompson tv and it is having display issue hanging issue as well. It is under warranty & on the same day i have raised it for replacement.

Order id: OD[protected]

I have raised this complaint on same day when TV has been delivered & on 3rd day technician visited & admitted that there is an issue with TV & it has to be replaced. But its 10 days now no one has come for replacement.
br...
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M
maldives.techtoes
from Indore, Madhya Pradesh
Sep 10, 2023
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Display issue

We have bought thompson tv and it is having display issue hanging issue as well. It is under warranty & on the same day i have raised it for replacement.

Order id: OD[protected]

I have raised this complaint on same day when TV has been delivered & on 3rd day technician visited & admitted that there is an issue with TV & it has to be replaced. But its 10 days now no one has come for replacement.br...
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G
gopik1984
from Hyderabad, Telangana
May 4, 2023
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Thompson very poor customer service

Address:#2/29, voc street, Redhills

I bought Thompson 40" tv and for even paid service I am following with the customer care for past 1 week, nobody assigned till now. Very very poor after sales support....
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V
Vikas kumar @123
Jun 24, 2022
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Display not working

Address:Lakhni , telhar mahishi sahrsa 852216

Dear
Customer care I purchased r9 32 M3290 my display is not working I have attached a video and original document send already by mail
Regards
Vikas kumar chaudhary...
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J
jenny.anitha
Jan 7, 2022
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Picture type issue in the newly purchased TV

Address:H C 254 PHASE 1 ANNA NAGAR TRICHY 620026

I have purchased Thomson 42 inch TV and very soon after the purchase I find granes dots and black lines on the TV and while booting up I find scrambled lines. The TV is within the warranty period, However I have wrote multiple times to customer care and no proper response from the team.
I want the issue to be fixed asap. Since buying a new TV and finding multiple faults and definitely unfair....
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M
mridula sori
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY LED Received and Company Not resolving the issue

Website:www.flipkart.com

Hi,

The issue that I have been facing it from one month My order ID # OD[protected] ..Flipkart sent me faulty TV which stopped working withing 11 working days of Purchasing, After that i have raised the concern with the sellar that is Thompson .I have been contacting them to replace the TV but they have been giving me no answers instaed they are not taking it seriously . they say give us onw week we will resolve the issue....
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R
Ravindhar .N
from Chennai, Tamil Nadu
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led smart tv

Address:Chennai, Tamil Nadu, 600048

I have raised a complaint due to my tv display was not clear on september 3rd and the complaint number is #0014565. I have tried reaching customer care they are not responding properly. Whenever i call the customer care they put the call on hold stating they will check the status of complaint but after 2 mins call got disconnected. I want tv to be fixed or my tv needs to be replaced as soon as possible....
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