Onida / MIRC Electronics Customer Care
Onida Group
Customer satisfaction rating: 1%
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1070
COMPLAINTS

Onida / MIRC Electronics Customer Care

Onida Group

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Address
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts


Additional info
Contact Form

Corporate Office

Mirc Electronics Ltd., Onida House, G1, MIDC, Mahakali Caves Road, Andheri East, Mumbai 400093

Branches & Offices

Pandeshwar
Ground Floor, Albuquerque Chambers, Next To Corporation Bank H. O., Pandeshwar, Mangalore - 575 001. Tel. No. 0824 - 2423934/3253607

Lucknow
Godown No. – 2, Opp. Mohibullahpur Railway Station, Sitapur Road, Lucknow, Uttar Pradesh – 226 021
+91 52 2655 6666

Chennai
18, IV Th Lane, 1st Floor, Nungambakkam High Road, (Next To MOP Vaishnav College), Chennai - 600 034

Kolkata
1st Floor - Above Bank of Baroda, 47/1C, Hazra Road, Kolkata – 700 019
+91 52 2455 2471, +91 52 2455 0052, +91 52 2455 3909, +91 52 2476 2474, +91 52 2454 2472

Vadodara
Mirc Electronics Limited, 1st Floor, 52/B Kunj Society, R C Dutta Road, Alkapuri, Vadodara - 390 007. Gujarat
+91 26 5233 1378

Ranchi
24/25, Kokar Industrial Area, Ranchi - 834001
+91 65 1254 7320

Bangalore
2nd Floor, “Vyvish Aryan” Complex No. 4036 (Old No. 805), 80 Feet Road, Girinagar, 4th Phase, Banashankari 3rd Stage, Bangalore – 560085
+91 93 4123 1008

Pune
31, Akshay Complex, Off Dhole Patil Road, Behind Hotel Regency, Pune – 411 001
+91 20 2613 6711, +91 20 2605 1721

Dispur
Avtar Complex, 2nd Floor, Dreamland Apartments Pvt. Ltd., Baltola Road, Dispur Last Gate, Naharani Path, Dispur, Guwahati - 781 006
+91 36 1223 1684

Indore
C - Block, Life Care Compound, 37 - 38, Lasuria Mori, Devas Naka, A. B. Road, Indore –452 010 (M. P.)
+91 73 1420 0702, +91 73 1420 0703

Hyderabad
Door No. 6 - 54, Survey No: 51, Peerzadiguda, Uppal, Ghatkesar Mandal, Ranga Reddy Dist. Hyderabad – 500 039

New Delhi
E - 4, B - 1, Mohan Co - Op.industrial Estate, Mathura Road, Badarpur New Delhi - 110 044
+91 11 4950 3100, +91 11 4950 3106, +91 11 4950 3108

Nagpur
Mehta Complex, Plot No. 6, Bakshi Layout, Midc “T” Point, Amaravati Road, Nagpur – 440 023
+91 71 0422 2417, +91 71 0422 1692

Madurai
No – 28, Kakkan Street, Shenoy Nagar, Madurai – 625 020
+91 45 2253 1283

Ghaziabad
Onida House, B - 2, 2nd Floor, Rdc, Rajnagar, Above State Bank Of India, Ghaziabad (UP) - 201 001
+91 12 043 1818

Ghaziabad
Plot - 178A, Zone - B, (Behind Pragatibadi Press), Mancheswar Indl. Estate, Bhubaneshwar - 751 010
+91 67 4258 7735

Nagar
Plot No. 29, Ramesh Nagar Godown Area, Vpo - Bhabat - Zirakpur, Dist. S.A.S. Nagar (Mohali)
+91 97 8140 5115

Coimbatore
SF No 17 - 1, A 1 & 22 - 1 A Bharathi Nagar, FCI Road, Opp To APG School, Coimbatore - 641 006
+91 42 2251 2721

Jaipur
“Whispering Palms”, D - 42/A, Flat - 204, C - Scheme, 2nd Floor, Subhash Marg, Jaipur – 302001 Rajasthan

Kochi
Onida House, 777/9 & 10, Pookkattupady Road, Mundampalam, Vadacode P. O. Kochi - 682 021
+91 95 6704 3455

Patna
Opp Jai Villa Apartment Lane In Front Of Bank Of Baroda, Kurji, Patna - 800010

Hubli
Behind Vijaylaxmi TVS Show Room, Opp - To Hebsur Bhavan, Near Green Garden, Gokul Road, Hubli - 580030
Tel: +91 83 62233 4556, +91 80 2243 3558
Fax: +91 83 6223 6067

Raipur
Opp. National Garage, Near M. P. Dhaba, Kedia Business Park, Tatibandh, Raipur, C. G. - 492001
+91 77 1654 6006

Mumbai
13/A, Nandbhuvan, Mahakali Caves Road, Andheri (E) Mumbai - 400 093.
+91 20 2837 5561, +91 20 2837 5562

Karnal
27, HSIDC, Sector - 3, Near Namastey Chowk, Karnal - 132 001 (Haryana)
+91 18 4222 0725, +91 18 4222 0825

Thane
402, Palkar House, Chendnani, Lohar Ali, Near Karnavat Classes, Thane (W) - 400601
+91 22 2543 6718

Vijayawada
74-2-19, Near Check Post Center, Krishna Nagar, Krishna (D. T)., Vijayawada - 500007
+91 86 6254 0581

Ahmedabad
8th floor, Golden Triangle Complex, Stadium Road, Navrangpura, Ahmedabad

Ludhiana
C/O. Royal Industries, Phase Viii, Focal Point, Appo - Dishe Da Dhaba, Chandigarh Road, Ludhiana. (Punjab) – 141 010
+91 16 1323 6835

Aurangabad
Plot No. X - 1 - 41, Raj Complex, Opp: Sturlite Company, Beside State Bank Of Baroda, Behind State bank of Hyderabad, Midc – Waluj, Aurangabad - 431 136
+91 24 0255 1458, +91 24 0255 1459

View More Information...

Customer satisfaction rating
1%
Complaints
1070
Responses
23
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm

Onida / MIRC Electronics related photos (53)

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Onida / MIRC Electronics Customer Care related pictures (53)

Onida / MIRC Electronics Complaints & Reviews

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Onida / MIRC Electronics — Split AC - Water Dropping

 shunmugam subramanian on May 26, 2016
I have bought a 1.5 ton Split AC and water started leaking from the front panel.
Spoiling my nights with this problem i booked for repair. Unfortunately i was travelling when the AC mechanic called me. So i informed him to come after 2 days. He did not turned up. After that i booked complaints multiple times and finally they gave direct number for contacting the so called service manager.
He sent out a two young boys to service the AC. They came checked and told GAS needs to filled to fix the issue. They filled it and charged 3600 and it worked for one week. Now water leakage is happening...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Air conditioner service request complaint

 guru6009 on May 25, 2016
I had purchased air conditioner from onida of 2 ton capacity and 1.5 ton capacity split.

I stay in ambernath location and the authorised service centre for my area is kalyan but they are not giving proper solution to us.

Since the purchase i have not received any service from the company. I have also registered my service request on 21st may 2016 and still date no one has come to our location for service for the same.

I have contacted the customer care several times. The names of executive have spoken to at your customer care are as under:
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Split Air Conditioners with water leakage problems.

 Mohit2704 on May 25, 2016
I had bought 2 Onida Split Air conditioners around 3-4 years back, because there was a good offer on the Ac's during that time, little did i know that the ac's would give me rains, at the same time cooling my room, yes you read it right, both my ac's 1 is a 1 ton split ac and the other one is a 2 ton split ac have leakage problems, both the ac's leak from the front end, making my house a puddle of water in a matter of 10 mins, water literally drips from the ac's making it impossible for us to keep the ac on even for 10 mins during the day, i have serviced one of the ac's which had the same problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Ac / bad service, new product not working and service people irresponsible

 Seeraman on May 23, 2016
It has been almost 6 weeks since i purchased a onida ac in the shah's outlet in omr chennai and the ac is still not functioning. It took them four weeks to install the ac in the first place after repeated calls. After the ac was fixed, the ac has not been working and i have made all my efforts to reach out to them and also the vendor while all this effort has been in vain and all my pleas have fallen in to deaf ears. I have not been able to get other mechanics to fix the ac as it is brand new and it could jeopardize the warranty of the product. Is there anyone responsibel to take this case up? My...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida — Onida ac not working but not getting repair properly

 ali.tauseef2306 on May 23, 2016
Hi sir,

This is tauseef i am residing in delhi my contact number is 8373910531

I have purchased onida ac last year june but now the ac not working and not giving cooling i have register many complaints for the same but no one coming to resolve the issue and when person comes he give the temp. Solution and getting problem again and again please help to get the issue resolve i would be thankfull to you and the problem is my warranty period going to expire very soon please help sir

Compliant numbers
1604d516380379
1604d516380470
1604d516380522
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Poor Customer service

 prabhjot2094 on May 20, 2016
It has been over 35 days since my air conditioner malfunctioned and it has not been repaired and delivered to me till date(20-05-16).
Initially the company had to supply a new cooling coil which they did, after a period of 10 days and the best part it was a faulty one.
Another cooling coil was sent by the company which took another 10 DAYS and finally it was delivered and fitted by the service center 4-5 days back.

It gets worse when the AC has been repaired but the service center is in no mood of delivering it to the customer irrespective of the fact that temperatures...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Onion led TV 32 rave model 2013 _ not working

 Srinivasan Thiruvadi on May 19, 2016
I purchased onida TV 32 inch rave model in November 2013. Only 2.5 years gone. But yesterday half display come. I complained in the service center. The. Technician come today 19.05.2016. He told the screen fault. It gets replaced for Rs. 14000. No. Other way for this and but this problem comes automatically. Your fault is none. I purchased the. TV for. Rs. 23500. Sir. What the product you sold. Very very worst product. Afterwards I am not purchased any onida. Products and I am not recommended to none. Thank you for your service....
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Onida window ac 1.5 ton service complaint pending from 6 months

 Jitendra Bhatia 1 on May 17, 2016
Dear all, please be informed that onida delhi service & complaints handling team along with their managers mr sanjay sisodia and mr prabhakar aren't able to do handle customer requests and complaints since past 6 months. My previous 25 complaints since sept 2015 are still in pending state and are not resolved. Latest complaint's done on may 1, may 3, may 14, may 17th, 2016 are still not been attended to repeated 10 - 15 calls to customer care number are a waste of time, as they put reminders on complaints and complaints team in delhi and their leaders are not handling complaints in a professional...
Complaint comments  Read comments [6]Complaint category Appliances

Onida / MIRC Electronics — A newly bought onida wifi ac is not working. 6 months passed.

 Jeogan Dias on May 16, 2016
In oct 2015 (Presizely 17 october 2015) i bought a wifi controlled 1 ton onida ac from snapdeal (Onida 1.0 ton 3 star s123smh). With a this model of ac i can control the ac using my phone instead of searching for the remote-control and control the ac from anywhere. I can even see the power consumption and cost of consumption of the ac. I bought the wifi controlled ac because i was very fascinated with the technology.

When the ac guys came to install the ac, it did not start because they found that the pcb of the ac had a fault. The ac was going off on the start-up of the compressor....
Complaint comments  Read comments [2]Complaint category Appliances

Onida / MIRC Electronics — Onida AC

 indira ac on May 14, 2016
Sir,

I have many times called to the Customer Care No . 39889000. And registered my complaint on 25.04.2016, then i used to remind them daily.
My Complaint No : 16040266380203,
No one came, on 02.05.2016 again i called they told your complaint is cancelled due to wrong address. No One called from AC service centre to verify my address. In the same address only iam their. And also in that same address only they came already and serviced my AC, some 5 months back . And they received 2000/- for AMC. Till then they have not came.

On 02.05.2016 i have registered...
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Onida / MIRC Electronics — Washing machine dryer

 althaf10000 on May 14, 2016
The washing machine i brought from Nandilath G-mart in Calicut of Onida.The dryer of the washing machine is not working at all.I dont know what happen to it.My mother cannot wash the clothe as her hend has had been fractured. please immeadity give reply to this incident and please try at least not to ignore it. if you don't respond to this we will take this matter to consumer court...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Onida / MIRC Electronics — No SERVICE received

 Kishore Pamnani on May 14, 2016
In short purchased onida split ac on 31 May 2015 in December 2015 a.c. got problem with LONG fighting and help of M D pa I got my a.c. ok after ONE MONTH in between touch with onida SERVICE center kalyan one Mr Sandip Shouted at me and said who suggested YOU to purchased onida a.c. why you purchased same informed to m d 's p a and SERVICE center executive now again there is gas leakage from onida a.c. on 9/05/2016 registered complaint no 1605 D 456 380 106 at 13-35 pm requested diabetic hypertension and kidney problem senior citizen got eye cataract operation as per doctor and climate requirement...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Onida / MIRC Electronics — Ac purchased last month. no working after 1 week. no reply from authorised service centre at kottayam

 Blesson K B on May 14, 2016
Sir

i purchased an onida Air conditioner 1 ton 3 star ac on 31.03.2016. After installation from 15.04.2016, it shows F4 and also not working. An executive came as per our complaint and repaired. But from the next day the same complaint repeated. I again complaint to service center at Kottayam, Kerala, but there is no action till date. It is very horrible situation that I can't use this Ac only 2 weeks. Is there any action to help us. Please replace this Air conditioner.

9562150163
8089774926
e-mail: kb.blesson@gmail.com...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Onida — AC complaint not resolved for 20 days.

 CanNotDiscloseName on May 13, 2016
Our Onida AC is in AMC and the AC was not functioning, for which we had raised a complaint in their customer care. Its been 20 days since the complaint was registered, and Onida service team did not resolve this issue till date.

Onida customer care team had provided the following point of contacts, Sudhakar and Karunakarn (I dont want to disclose their numbers). Either these people does not answer the call, or if they pick the call they give excuses.

We are totally not aware of where else we could escalate this issue to get it resolved. I guess this should be the last...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Onida service cannot fix its own inverter ac issue

 velmuthu on May 12, 2016
The inverter ac is showing e1 error and the technicians from onida karaikudi has visited 3 times but doesn't know how to fix the issue, nor it bothers to fix the issue since 12/04/2016. The onida karaikudi tech seems to have insufficient spare parts to check my ac so does insufficient knowledge and experience. Onida provides absolutely awful service and i would recommend any one to avoid buying onida products if you expect a quality service for your money....
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — No ac installation

 kdeepakbtech on May 12, 2016
Complaint id: 16059806380291
Product: 1 ton onida splic ac
Contact mobile: 7299098003
Landline: 04447410137
Ac installation required in pudupakkam - 603103


I purhcased through snapdeal and got delivered on 2nd may and no one turned up for installation even after multiple complaints and contacts to customer care from last 10 days.

Still no information about which branch technicians will come for installation. Everytime onida customer care is providing some contact number of thambaram and perumbakkam service center but they are not...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Onida / MIRC Electronics — Washing machine (splendor)

 Pharinath on May 12, 2016
Hi sir / madam,

I had bought an onida splendor washing machine in june 2014 (From tambaram, chennai). From then on, i am experiencing problems with this product. With ample brands & choices available, i bought an indian product for the first time, and now have burnt my fingers. Please find below, the list of complains so far with this product, and i seriously doubt if this product had passed a genuine quality testing.

With my warranty ending this june 2016, i would seriously warrant a replacement for this product asap. Amidst my busy schedule, i am spending huge time...
Complaint comments  Read comments [1]Complaint category Washing Machines

Onida / MIRC Electronics — Onida ac not cooling with no service even after repeated call (Complaint no: 1605f666380022)

 srin2oct on May 10, 2016
My onida ac stopped cooling and on may 3rd, 2016 i registered a complaint with the service desk 044-39889000 (Complaint no: 1605f666380022). On may 5th the technician came and said the gas has leaked and has to be refilled. I had an amc (Paid rs 1850) still valid until july 2016 and shared the details. The technician mentioned he will inform his service center (Adonis) which will then take an approval from some head office and then they would come and refill (I was extremely unhappy about this process which does not care about what customer feels. But accepted the fact). But since then i have been...
Complaint comments  Read comments Complaint category Appliances

Onida / MIRC Electronics — Onida washing machine (splendor) - worst product & service

 Pharinath on May 9, 2016
Hi sir / madam,
I had bought an onida splendor washing machine in june 2014 (From tambaram, chennai). From then on, i am experiencing problems with this product. With ample brands & choices available, i bought an indian product for the first time, and now have burnt my fingers. Please find below, the list of complains so far with this product, and i seriously doubt if this product had passed a genuine quality testing.
With my warranty ending this june 2016, i would seriously warrant a replacement for this product asap. Amidst my busy schedule, i am spending huge time & effort for...
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — Service centre at ghaziabad not providing service for the last 20 days.

 rdas10 on May 9, 2016
I have from noida and the service engineer came from ghaziabad service centre (the phone no of the person who repared it- 9990577467 and the service centre- 0120-4255522)
My Onida microwave went out of order for which the service incharge repaired the PCB for Rs 1900/- .After 4 days the microwave wenr out of order. for the 15 days i am every day calling the service centre. The service engineer do not turn up every after taking a appointment. I am fed up with the service of onida. Had I have not spent the money in repairing I would have thrown the machine and bought a new one. please do the...
Complaint comments  Read comments Complaint category Products & Services

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