Onida / MIRC Electronics Customer Care

Onida / MIRC Electronics Customer Care

Onida Group

MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:
+91 22 2820 0435
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14
7
+91 22 3988 9000
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4
1
+91 22 6697 5777
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7
5
Fax:
+91 22 2823 6475
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Webpages:
Work days:
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm
Contact Form

Corporate Office

Mirc Electronics Ltd., Onida House, G1, MIDC, Mahakali Caves Road, Andheri East, Mumbai 400093

Branches & Offices

Pandeshwar
Ground Floor, Albuquerque Chambers, Next To Corporation Bank H. O., Pandeshwar, Mangalore - 575 001. Tel. No. 0824 - 2423934/3253607

View More Information...
Satisfactory Rating
1%
Complaints
1002
Responses
23
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Onida / MIRC Electronics related photos (49)

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Onida / MIRC Electronics Customer Care related pictures (49)

Onida / MIRC Electronics Complaints & Reviews

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Onida — AC Servicing Issue

 sunil_7200 on Feb 13, 2016
I am glad to have such a pathetic product (Onida AC) along with a super pathetic service of Team.
Since i bought my new AC May'15, i m facing problem since then. (GOD is teaching me a lesson why i bought Onida Product). I made then 40 - 45 calls regularly 4-5 days just to have free installation.(free installation with free Harassment).
After he installed i found swing motor not working(Onida's another surprise). I approached dealer, he replied its new One, after some time, it will work properly or on 1st free service you make get it checked by technician.
Now i registered my...
Complaint comments  Read comments Complaint category Appliances

Onida / MIRC Electronics — No action on complaint. Only gives false promises

 Mahesh Rajpure on Feb 9, 2016
Customer service is very slow in giving response to Customer complaints. They never do follow up on the complaints. Every time we call to ask about complaint status they just keep on giving fake promises.

Fed up of onida customer services. Going to do complaint with consumer court as early....
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida — Onida

 Thangaraj Melvin on Feb 5, 2016
Complaint no 1601A096380205 onida washingmachine model no w60tspln1.complaint dated 12/1/2016.technician came on 14/01/16.open the mechine and chek he told ofter two days your washing machine faulty parts will be replace but till today mechine will not repair by onida technician.i complaint regularly but they given other other persons contact no only and not answering that person.i request you please do needful as soon posible thanks....
Complaint comments  Read comments Complaint category Washing Machines

Onida Leo 32 Dhr Led Tv — Defective led tv received leo 32 dhr onida

 kannadoki on Jan 21, 2016
Dear sir,

I am the umpteenth customer of ONIDA who purchased a LED 32 DHR in METRO HYDERABAD. I think it is an old damaged stock it look good out side but inside got some problem. in 8 september 2013 i bought that tv since the second week the picture is not coming I registered complaint on 21-9-13 and complaint no is 13030706381816, next complaint dated 28-9-13 complaint no 13090706381204, next complaint dated 6-3-14 comp no 14030706380249, next complaint dated 15-3-14 comp no 14030706380645 next complaint dated 21-3-14 comp no 14030706380838 next complaint dated 28-3-14 comp no...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Led tv not repaired since sept.2015.

 Amresh Koli on Jan 17, 2016
i Amresh Koli, bought LED 24" TV in Aug.2011. The TV stopped working on 13th of Sept. 2015. since then i have been complaining to onida customer care, but in vain. Customer care registered my Complaint and sent technician named Mr. Ravi to my home on 19th sept. 2015. He told us that drive board of the tv is not functioning so it has to be replaced and he asked for his fees of Rs. 650 to be paid now and the price of drive board to be paid after it is fitted. we agreed to him and paid rs.650 and he gave receipt of the same. After 1 month he visited with new drive board but the drive board couldn't...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Microwave under guarantee repairing pending for last 60 days

 Pankajegis on Jan 15, 2016
Complain No 1511C946380338. The Microwave was under warranty and the complain is pending for more then 60 days. Each and every time when i call the service center they reply that the part is not available....
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Pathetic installation and demo by a worst fellow [Resolved]

 SagarJena on Jan 14, 2016
I ordered this washing machine through flipkart on 12jan. The washing machine is really good but the service Onida provides are really very bad. For installation and demo they sent a salesman to my home, that guy was trying to sale each and every product related to washing and he doesn't speak English well and very less idea about this product.
First he tried to sell a washing machine stand, then he tried to sell some filter cost around 2000/-, I said not interested, they he given some junk powder which will clean the washing machine, finally I was on trap, I said Ok, Then he given 3...
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — 40" led tv board problem (As told by the techie)

 iamKirti on Jan 11, 2016
It first stated with audio problem in our TV. The direct audio through speakers was completely out but we were able to hear through AUX connection. the techie told it was a board problem and a new board will be fixed by paying a certain amount which we did. But it took them more than 3 weeks to fix and after they fixed the display went out with 1 hr. We called them immediately. They took the TV and said it was again a board problem. Its been more than 2 (TWO) months they have our TV and still didn't repair it. Time being they have given us a spare which is also not in a proper working condition....
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Air conditioner

 Sand11 on Jan 9, 2016
Onida air conditioner purchased from onida outlet buns hostel mangalore.the issue is regarding error message on screen A /C is not working from past 2 months and it's not even year old from purchase date.very poor service we have came across and totally unsatisfied about service of the company. We need to get issue solved by replacing the defected product. San deep Managlaore...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Onida led tv 32 inch

 Prit Ganatra on Jan 7, 2016
Within 10days of purchase something went wrong with d pannel, again after a month it happend again. I have called the appropriate person bt now its 18 days no1 has come they say pannel is not available. My tv is in warantee please visit us n solve this problem or exchange the tv....
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Led tv

 Sarwanji on Jan 5, 2016
I have purchased LED TV on January 2015. It's screen shown lines on screen Las three months now screen become black. Now no any engineers handle my complaint yet after 15 January 2016 warranty period will be finish. Please replace it or repair it before 15th January 2016. If not any action taken for it it leads to consumers court case. Thanks and regards, Sarwan Kumar Cell : 9625518600 Palampur, District Kangra State HP, india...
Complaint comments  Read comments Complaint category TVs

Onida — Worst and negligence act from onida

 Anto Ruban on Jan 5, 2016
I have registered for a service in Onida to repair a newly bought LED TV which is covered under warranty.Its been registered on oct 31, 2015 but till now no action has been taken. They have given service number to contact and they are ignoring the call.This is the worst experience and Onida Televisons are not a good product and we wont get any spare parts if we encounter any problems....
Complaint comments  Read comments [1]Complaint category TVs

Onida — Manufacturing defect with the prodeuct

 ganapati123 on Dec 30, 2015
My complaint number is 1510d436380003 is still not resolved and its been close to around 3 months, no one has attended so far. We have just used it once the day we brought after that its not working, one technician had come and he said he needs to replace its parts, but finding the part may take years together, and he himself asked to lodge a complaint with consumer forum, even myltiple calls to Customer care, i receive only one answer "it would be attended shortly"...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Onida washing machine

 Mahee999 on Dec 29, 2015
I had purchased this onida washing machine from Pai Electronics & onida splendor ultra 65.in 16-2-2014. Few months it worked well. last few months its working so worst. im giving complaints.they just come and go nothing service they doing. i want to take strict action on them.2months back i given compliant person came and saw the problem and he said he will come by next day with dust collector.but he dint turn up. this month 21st i given same compliant still no service been done....
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — Mobile

 Hashim Patel on Dec 19, 2015
I dr hashim patel from godhra bought i012 mobile 6 month before.. from 2 months my mobile is in custumer care godhra.. no solution worst service..worst mobile.. now i want to take liggel action if phone will not change...
Complaint comments  Read comments Complaint category Mobile Handsets

Onida / MIRC Electronics — Televisions

 pandiselvam a on Dec 17, 2015
I was purchased onida TV from Vasanth & co on 15th Feb 2014. TV had a problem within 3 months and we register a complaint in your call center on 19 may 14. Complaint No .1505D 386380289 Date. 19/05/2014 as a primary action your executives came to our house and ensure the problem. They took TV and left. As a dealer Vasanth & co have as temp TV. That to not as onida brand. When we try to communicate with your customer support won’t get any response. Till now we are fighting and following. Nothing happen. You please try to understand its complaint was registered more than 18 months. Prompt solution...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — No support for registered complaint

 Bibin_Paul on Dec 14, 2015
Let me give you the mail written to onida customer care Complaint number - 1511b226381099 ================================= Hi Team, First of all let me tel you, am cursing myself for selecting the product and writing this mail in utter most frustration The subjected complaint was booked before 4 days and I have not received any support till time. Can I know the ETA for your support?? Is it after the completion of warranty period?? I have raised the complaint for the same issue earlier also. No luck Please replace my product or give the money back as the product is showing...
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — Orange colour problem with all leo live genius led tv

 Praveenkumar Patil on Dec 14, 2015
This complaint regarding not only my tv but also all LEO live Genius led tv's of Onida brand. I purchased Onida LEO50FAIN model and within a week i noticed there is orange colour have brown patched and shades on it. The best example is you need to watch our national flag on this led tv. As per my complaint service engineer visited my home and agreed about the problem and company replaced my tv with new one. But that too have same problem. So, that i am writing this letter instead of all costumers. plz onida accept your problem and take necessary action. Or if you think you have no problem...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Led tv ieo 32 dhr

 sreedoki on Dec 7, 2015
Respected sir, This is on behalf of my LED 32 DHR, serial no: #13GO#002527, I am the umpteenth customer of ONIDA who purchased a LED 32 DHR in METRO HYDERABAD. I purchased my TV on 8-9-2013, since the second week the picture is not coming.i think it is an old damaged stock it look good out side but inside got some problem. Iregistered complaint on 21-9-13 and complaint no is 13030706381816, next complaint dated 28-9-13 complaint no 13090706381204, next complaint dated 6-3-14 comp no 14030706380249, next complaint dated 15-3-14 comp no 14030706380645 next complaint dated 21-3-14 comp...
Complaint comments  Read comments Complaint category TVs

Onida — Lak of technical diagnosis in service technicians.

 sreekanthdoki on Dec 5, 2015
I am the umpteenth customer of ONIDA who purchased a LED 32 DHR in METRO HYDERABAD. I think it is an old damaged stock it look good out side but inside got some problem. in 8 september 2013 i bought that tv since the second week the picture is not coming I registered complaint on 21-9-13 and complaint no is 13030706381816, next complaint dated 28-9-13 complaint no 13090706381204, next complaint dated 6-3-14 comp no 14030706380249, next complaint dated 15-3-14 comp no 14030706380645 next complaint dated 21-3-14 comp no 14030706380838 next complaint dated 28-3-14 comp no 14030706381106, ,...
Complaint comments  Read comments Complaint category TVs

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