Onida / MIRC Electronics Customer Care
Onida Group
Customer satisfaction rating: 1%
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1125
COMPLAINTS

Onida / MIRC Electronics Customer Care

Onida Group

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Address
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 22 2820 0435
[Corp Office]
30
17
3
1
+91 24 0255 1459
[Aurangabad]
1
0
1
0
+91 42 2251 2721
[Coimbatore]
1
0
1
0
0
0
+91 67 4258 7735
[Bhubaneshwar]
0
0
0
0
0
0
0
0
+91 86 6254 0581
[Vijayawada]
0
1
+91 52 2655 6666
[Uttar Pradesh]
0
1
+91 24 0255 1458
[Aurangabad]
0
1

Fax:
Fax:
+91 22 2823 6475

Additional info
Corporate Office
Mirc Electronics Ltd., Onida House, G1, MIDC, Mahakali Caves Road, Andheri East, Mumbai 400093

Branches & Offices

Pandeshwar
Ground Floor, Albuquerque Chambers, Next To Corporation Bank H. O., Pandeshwar, Mangalore - 575 001. Tel. No. 0824 - 2423934/3253607

Lucknow
Godown No. – 2, Opp. Mohibullahpur Railway Station, Sitapur Road, Lucknow, Uttar Pradesh – 226 021
+91 52 2655 6666

Chennai
18, IV Th Lane, 1st Floor, Nungambakkam High Road, (Next To MOP Vaishnav College), Chennai - 600 034

Kolkata
1st Floor - Above Bank of Baroda, 47/1C, Hazra Road, Kolkata – 700 019
+91 52 2455 2471, +91 52 2455 0052, +91 52 2455 3909, +91 52 2476 2474, +91 52 2454 2472

Vadodara
Mirc Electronics Limited, 1st Floor, 52/B Kunj Society, R C Dutta Road, Alkapuri, Vadodara - 390 007. Gujarat
+91 26 5233 1378

Ranchi
24/25, Kokar Industrial Area, Ranchi - 834001
+91 65 1254 7320

Bangalore
2nd Floor, “Vyvish Aryan” Complex No. 4036 (Old No. 805), 80 Feet Road, Girinagar, 4th Phase, Banashankari 3rd Stage, Bangalore – 560085
+91 93 4123 1008

Pune
31, Akshay Complex, Off Dhole Patil Road, Behind Hotel Regency, Pune – 411 001
+91 20 2613 6711, +91 20 2605 1721

Dispur
Avtar Complex, 2nd Floor, Dreamland Apartments Pvt. Ltd., Baltola Road, Dispur Last Gate, Naharani Path, Dispur, Guwahati - 781 006
+91 36 1223 1684

Indore
C - Block, Life Care Compound, 37 - 38, Lasuria Mori, Devas Naka, A. B. Road, Indore –452 010 (M. P.)
+91 73 1420 0702, +91 73 1420 0703

Hyderabad
Door No. 6 - 54, Survey No: 51, Peerzadiguda, Uppal, Ghatkesar Mandal, Ranga Reddy Dist. Hyderabad – 500 039

New Delhi
E - 4, B - 1, Mohan Co - Op.industrial Estate, Mathura Road, Badarpur New Delhi - 110 044
+91 11 4950 3100, +91 11 4950 3106, +91 11 4950 3108

Nagpur
Mehta Complex, Plot No. 6, Bakshi Layout, Midc “T” Point, Amaravati Road, Nagpur – 440 023
+91 71 0422 2417, +91 71 0422 1692

Madurai
No – 28, Kakkan Street, Shenoy Nagar, Madurai – 625 020
+91 45 2253 1283

Ghaziabad
Onida House, B - 2, 2nd Floor, Rdc, Rajnagar, Above State Bank Of India, Ghaziabad (UP) - 201 001
+91 12 043 1818

Ghaziabad
Plot - 178A, Zone - B, (Behind Pragatibadi Press), Mancheswar Indl. Estate, Bhubaneshwar - 751 010
+91 67 4258 7735

Nagar
Plot No. 29, Ramesh Nagar Godown Area, Vpo - Bhabat - Zirakpur, Dist. S.A.S. Nagar (Mohali)
+91 97 8140 5115

Coimbatore
SF No 17 - 1, A 1 & 22 - 1 A Bharathi Nagar, FCI Road, Opp To APG School, Coimbatore - 641 006
+91 42 2251 2721

Jaipur
“Whispering Palms”, D - 42/A, Flat - 204, C - Scheme, 2nd Floor, Subhash Marg, Jaipur – 302001 Rajasthan

Kochi
Onida House, 777/9 & 10, Pookkattupady Road, Mundampalam, Vadacode P. O. Kochi - 682 021
+91 95 6704 3455

Patna
Opp Jai Villa Apartment Lane In Front Of Bank Of Baroda, Kurji, Patna - 800010

Hubli
Behind Vijaylaxmi TVS Show Room, Opp - To Hebsur Bhavan, Near Green Garden, Gokul Road, Hubli - 580030
Tel: +91 83 62233 4556, +91 80 2243 3558
Fax: +91 83 6223 6067

Raipur
Opp. National Garage, Near M. P. Dhaba, Kedia Business Park, Tatibandh, Raipur, C. G. - 492001
+91 77 1654 6006

Mumbai
13/A, Nandbhuvan, Mahakali Caves Road, Andheri (E) Mumbai - 400 093.
+91 20 2837 5561, +91 20 2837 5562

Karnal
27, HSIDC, Sector - 3, Near Namastey Chowk, Karnal - 132 001 (Haryana)
+91 18 4222 0725, +91 18 4222 0825

Thane
402, Palkar House, Chendnani, Lohar Ali, Near Karnavat Classes, Thane (W) - 400601
+91 22 2543 6718

Vijayawada
74-2-19, Near Check Post Center, Krishna Nagar, Krishna (D. T)., Vijayawada - 500007
+91 86 6254 0581

Ahmedabad
8th floor, Golden Triangle Complex, Stadium Road, Navrangpura, Ahmedabad

Ludhiana
C/O. Royal Industries, Phase Viii, Focal Point, Appo - Dishe Da Dhaba, Chandigarh Road, Ludhiana. (Punjab) – 141 010
+91 16 1323 6835

Aurangabad
Plot No. X - 1 - 41, Raj Complex, Opp: Sturlite Company, Beside State Bank Of Baroda, Behind State bank of Hyderabad, Midc – Waluj, Aurangabad - 431 136
+91 24 0255 1458, +91 24 0255 1459

View More Information...

Customer satisfaction rating
1%
Complaints
1125
Pending
23
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm

Onida / MIRC Electronics related photos (57)

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Onida / MIRC Electronics Customer Care related pictures (57)

Onida / MIRC Electronics Complaints & Reviews

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Onida / MIRC Electronics — Poor and unprofessional services

 Divya Kumar Sharma on Aug 27, 2016
Upon making complaint of our ONIDA AC a repesentative came 2 days back un announced and took Rs3000 and gave us a bill, saying that technician will come in one day. No one has showed up till now. Upon calling service centre Adonis Electronics we are told that it is not a big issue. We wish to get a refund of the amount paid.
Dissapointed
Divya Kr....
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Faulty Remote

 avibassfreak on Aug 25, 2016
Hi

I did lodge a complaint of my faulty remote on 27th July 2017, complaint no: 1607C996380278. The engineer visited my home for product check and confirmed that remote is faulty and as the product is in warranty, I will get the replacement.

After 2-3 weeks I received call from technician that the company has sent the remote, but when I contacted the technician next day, I was informed that the new remote is also faulty as checked by the technician.

It's been around a month already and I haven't received the replacement remote yet and the current remote...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Defective product

 Praduman Jain on Aug 21, 2016
Bought 40 " led onida tv in dec 2015 online through amazon.com. Inspite of several complaint s on their customers care center problem not yet received. First of all connecting customers care number is too difficult and if gets connect ed u would not get a proper answer. They give u a number of service engineer which is always switched off. After a hectic effort i once connected to th service engineer who was very rough in talking. Any way after few days he came to attend complaint and found a defective component and assured to return next day with defective component, the day never came during the...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Onida / MIRC Electronics — Faulty led television

 Shamayeeta Bhattacharyya on Aug 19, 2016
We had bought a onida led 40 inch television last year (The tv is one year three months old). Half of the tv screen has turned blue. The onida engineer after checking the tv said that the panel needs to be changed and it would cost 6 thousand rupees. It has been three weeks now and still the customer care executive has not informed us anything. When u called to follow up today, they are saying that it will take more time and may cost about about 20 to 30 thousand.

We bought the tv for 28 thousand and we are expected to pay 20 to 30 thousand for repair!!...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Onida service

 pothi reddy naveen kumar on Aug 19, 2016
My name is Naveen kumar, my complaint no:1607E616380301.
Service person told mother board problem of my LCD TV.(Model no:LC032HDG)
he indent the that part, till now not solve the the problem .
I am not satisfied your service, your service is worst service. please send that spar part.
regards,
Naveenkumar,
P.H no:9704162442.
Email: naveenpreddy007@yahoo.in...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Washing machine not repaired

 Sudheer kumar c a on Aug 17, 2016
My washing machine is not working. A complaint has been registered on 27-07-2016 with complaint no.1607d116380448. A person attended the complaint and informed that some parts are to be replaced. The parts are not yet replaced and when i call the adonis electricals pvt ltd, kochi, kerala service center, they are saying that parts are not available. Is onida a company producing spare parts only when the complaint is registered. I have called the head of service mrs. Nimmy (8589804480) and she says that it will take another one week time. So for one month we have to wash our cloths by apppointing...
Complaint comments  Read comments [1]Complaint category Washing Machines

Onida / MIRC Electronics — Black beauty microwave oven

 ajitichhponani on Aug 16, 2016
Sir,
I lodged a complaint on10/5/16... Comp. No.1605e016380074


I called them no. Of times — no action by them so far...3 months have passed..
Microwave oven is not working... Its door is not closing properly.. Kindly help.
I did write to u earlier also twice... Pl. Pull them up or black list them... Hope u will not disappoint me this time... Pl. Call me on 9981926196

Thanks
Ichhponani...9981926196...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Poor service by ONIDA Customer care 044-39889000 (Air Conditioner)

 Karthikey1979 on Aug 13, 2016
I had booked complaint No. 1608C86380387 with ONIDA Customer care 044-39889000; but I had to call 4-5 times to get the complaint number itself correctly.

Initially they did not book the complaint properly with correct service detail (I had booked the complaint for internal movement, but they booked it as general service. The second time I called customer care, the service representative disconnected in middle.

Third time, another service representative made me wait in the call for nearly 15 minutes, but gave me the wrong Complaint booking number.

Only...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Onida / MIRC Electronics — Display is getting blank

 ranjan vishal on Aug 10, 2016
Hello sir, i am rakesh kumar. I used a tv of your companies (Onida), whose model no is co15oxs060bl-r and serial no is 102082. My tv does not work actually when open my tv then display is getting blank but power is on.
Sir i tried to contact you but calling is busy. Sir please help me.
My address:-
Name - rakesh kumar singh
Gali no - 03, khati mohalla, kapashera, new delhi,
My phone no is - 9871949005...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Window 1 tonne ac

 Akhiii on Aug 5, 2016
I regret the poor administration of the company particularly service after sale of product.One tonne window ac was purchased by me on 23rd may 2016 from dolly electrnoics paschim vihar delhi.It has manufacturing fault of swing as unfunctional.After thirty and fourty phone calls/ complaints/request but till yet the problem has not been resolved.It has also been reminded to your authorised dealer m/s dolly electronics pashim vihar delhi.kindly replace the unit and take some action againt dealer as well, failing which i shall be left with nothing but to put the case in consumer court.
Name :...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Onida tv picture quality and set top box not suitable

 rajes1313 on Aug 2, 2016
I am having old model onida a/v full function remote control tv. Model number is. Victor 8952, first problem is visibulity very low quality, and setopbox is not connected for this tv i think av problem is there. And i want remote for tv. These are the problems for above said model tv. So please respond as early as possible. And i want tv machanic contact for proper communication....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Onida / MIRC Electronics — Split ac /water leakage

 Giri Rohit on Aug 2, 2016
I called onida customer care10july make a complain for water leakage
They said it will take 24-48 hours technician came after 5 days they charge us 550 rupees for repairing problem not solve i called technician next day and informed we are facing same problem he said we need to call customer care i called customer care after 1 days or make complain for water leakage the said it will take another 24-48 hours no one came i waited for 6 days after that i called customer care to make complain they said please wait for another 2 days complain is open i waited another 2 days and call them they...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Onida / MIRC Electronics — Onida microwave oven servicing job.

 Martu Prabhu on Jul 29, 2016
Dear sir/madam,

I am using an onida microwave owen for the past 4 years. Last week there was a problem in my owen. When i called the service centre personnel, he
Took the owen to his service centre. He told that the panel is having a problem and need to be replaced to which i agreed. He returned back the owen after 25 days after repeated and hectic follow-ups. He charged rs 2100/- for the job. But barely after 1 week the microwave owen is again not working. I have already logged complaint to customer care several times since 20th july 2016 but not getting any response. I am...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Regarding complaint no. 1607f686380238

 farhanuddin on Jul 28, 2016
Hello sir/mam,
I anis uddin from agra i bought a window a/c of onida in 31/4/2016 and its not work more than 4 month. the seller said its contain a new type of gase give u extra durability. but after 4 months its make start problem, so i contact to customer care and registered my complaint against issue and they provide me complain no. 1607f686380238, after 2 days technician visit our site to see the problem. but they just take the photo copy of my bill and go away when i call him sir please look the problem into my a/c they reply me please wait i will come back in few minutes but they didn't...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida — Air-conditioning not working properly

 Amityureka on Jul 27, 2016
I am having 1 ton ac (model s125smh-wt) dt 23/10/2015. but since day of purchase it's having problem of cooling. your service engineer checked the unit and solved the problem temporarily. the unit having no cooling problem once again. send your service engineer and solve this issue permanently.
I am very much disappointed with your product and services. kindly solve this issue permanently or change the faulty unit. if this problem continues, i will take some legal action regarding this....
Complaint comments  Read comments Complaint category Appliances

Onida / MIRC Electronics — Onida split ac complaint

 yazhini10 on Jul 26, 2016
Hi There,

My Onida ac is constantly under repair for last few(6) months. Repeated visit by your service agents has not solved the issue. In this 6 months, your two different service agents has refilled gas twice but still the the AC is not cooling.

Upon checking with a couple(2) of your service agents, it's been identified that the both indoor and outdoor units are having issues. It took 25 days to rectify the problem by your new service agents(Adonis Electronics Pvt. Ltd, Porur). After 25 days they came to my home at 11pm to fix the units. They worked almost 3 hours...
Complaint comments  Read comments Complaint category Wedding services

Onida / MIRC Electronics — Onida Front Load Washing Machine not working and no resolution from service center

 kiran9866650520 on Jul 22, 2016
I bought a new Onida 6 kg Fully Automatic Front Load Washing Machine(http://www.flipkart.com/onida-6-kg-fully-automatic-front-load-washing-ma... 7 Months back and it stopped working 4 months back. My brother raised a complaint with Onida Customer care.

The complaint no. is 16045706380253.

I spoke to Vizag and AP service management people (Pullaih & Jitendra) multiple times and there is no proper response. Every time they are saying that the spare part is not available and they are in process of getting it. Its like mental harassment...
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — 40 inch led tv

 Pavan Mahadkar on Jul 19, 2016
Worst customer service ever, will never recommend anyone to buy any onida product again. I have a 40 inches led television which was taken for repairs on the 22nd june 2016, still i haven't received my tv, had gotten it back on 6th july but the issue wasn't resolved so they took it back on the 8th again for repairs, today is the 18th and i still haven't received my tv.
Its been 25 days now and your technician mr sachin from onida's airoli service centre keeps telling me the tv is been tested, and he is so busy testing it that he doesn't even answer the calls and some girl named jyoti answers...
Complaint comments  Read comments [2]Complaint category TVs

Onida / MIRC Electronics — Washing machine bad service

 Sriram on Jul 19, 2016
I called onida customer care chennai for washing machine service. I have taken amc as well. Unlike other company's consumer products, the customer service is very bad. As comitted by the call center agent, service engineers dont call back within 24-48 hours. And the service engineer is disconnects the call and it is becoming nightmare to reach onida service engineer....
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — No service from the company for 2 months

 kohinoorsonar on Jul 17, 2016
Its been 2 months i have been complaining about my washing machine and they have no action taken till now it's been very difficult as the washing machine is very important to me and it not working is very much not fine to me. Not only me but my family also has to suffer because of not having any action taken from your company. This shows that onida does not care about it's customers because there are thousands of customers of onida who arent satisfied.
I never had any problems with other equipment of onida so i bought the washing machine trusting your brand but never knew your customer feedback...
Complaint comments  Read comments [1]Complaint category Washing Machines

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