Onida / MIRC Electronics Customer Care

Onida / MIRC Electronics Customer Care

Onida Group

MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai City District
India - 400093

Customer Care Phone Numbers and Contacts

+91 22 6697 5777
+91 22 3988 9000
+91 22 2820 0435
Fax:+91 22 2823 6475
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Work days:
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm
Contact Form

Corporate Office

Mirc Electronics Ltd., Onida House, G1, MIDC, Mahakali Caves Road, Andheri East, Mumbai 400093

Branches & Offices

Ground Floor, Albuquerque Chambers, Next To Corporation Bank H. O., Pandeshwar, Mangalore - 575 001. Tel. No. 0824 - 2423934/3253607

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Onida / MIRC Electronics related photos (44)

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Onida / MIRC Electronics Customer Care related pictures (44)

Onida / MIRC Electronics Complaints & Reviews

Onida Washing Machine — Filter coming out purchase from flipkart no. Od103602792064933500

 Bawa011 on Nov 26, 2015
Hello, it's been a year & half buying lots of expensive products from Flipkart but this time the Onida washing machine order no.OD103602792064933500 & now the Onida big boss taken part from my home & no serious action done till now in fact they talk 'Do Whatever you can Do" holly Mr. B c verma so badly responded so many times we done the phone cals they are just making easy by taking the filter with them of washing machine so we don't even have the evidence of that filter with us now which came out from both the sides, we are waiting for getting burned machine soon...
Complaint comments Read comments [1] Complaint category Washing Machines

Onida — Washing machine parts filter come out & not working

 Bawa011 on Nov 25, 2015
Sir, I purchased 6.5 kg full auto washing machine from Flipkart order no.OD103602792064933500 & on the 3rd day the filter came out from both sides now they are not helping me Onida boss Mr.BC Verma says Do whatever you want to I have bought this on 20 August 2015 it's very Bad to worse the other side filter too coming out & the clothes are getting dirty so we are waiting from your side to happen something in our way get it exchange or return it, please do the helping, thanks...
Complaint comments Read comments [4] Complaint category Electronics & Appliances

Onida — Slim fit t.v

 Sifaat Mansoor on Nov 21, 2015
Dear sir madam my slim for TV is not working since Wednesday so I called onida coustamer care on Thursday I was told the technition will come till evening and it will coast me 250/- service charge I agreed but no one came then again I puted complaint online then I got complaint no 64111 and the technition no by SMS and again I was told he will be coming on Friday evening before 6:00 clk but no one came so again I called 08151000009 some lady piked and told its onida call centre we can not do anything call to technition only to whom I tried calling more than 5 time but he didn't received call.even...
Complaint comments Read comments Complaint category TVs

Onida / MIRC Electronics — Onida led tv not working

 Ram Doss on Nov 20, 2015
Hi all, I have bought new Onida 32 inch led tv (05-07-2015) The tv having some problem the picture not shown and some wavy lines shomn i booked complained in customer service (044 3988 90000). at last tuesday (10-11-2015) They give complaint number also i have mentioned below. 15110216380322 But still the service excutive not attend the probem. again i called more time to customer service. The give chennai (Tambaram) service excutive and one higher officer number. Kaliraj : 9790978380 Munusamy : 9941009898. I have called more to the above two person. they told excecutive...
Complaint comments Read comments Complaint category TVs

Onida / MIRC Electronics — Claimed bill without rectify the problem

 vimalvk on Nov 17, 2015
Dear Sir,

I own a Onida wash machine which was brought in 2011 and I was happy with the performance. But in last month there was a problem that water is not getting filled in the tub, as water start flowing in to the tub, water is getting emptied via discharge pipe. So I had called the customer care number 08151000009 on October 24th 2015( complaint num 1900) and they had sent a technician who had visited my place and told that the drain motor have problem. Later in the day washing machine was taken to service center and deliver to my home 26th October 2015. I paid the bill of Rs.3000/-...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — No response even after calling the Customer care 5 times

 chaitanyaku on Nov 14, 2015
I had registered complaint with Onida Service help desk and accordingly the lady mentioned they will try to resolve issue ASAP. i registered complaint on 24 OCT 2015 and it's 14 Nov 2015 they have not even responded the issue. Very worse after sales service. i'm writing this so that at least others will not be conned by this fraudulent company....
Complaint comments Read comments Complaint category Washing Machines

Onida / MIRC Electronics — Onida led tv

 tharun dharshan on Nov 5, 2015
I bought a onida 32He led TV from 19-05-15 from the starting is problem. I complained it on 12.09.15 but no response to till date of 4-11-15. What happen to my complaint. This is the way of you customer treating.I very desapointed. Place immediate response to us....
Complaint comments Read comments Complaint category TVs

Onida / MIRC Electronics — Zero response - poor service

 GauravVij0 on Nov 4, 2015
I paid an amount of Rs 2, 250.00 to Onida Executive in cash for doing AMC of Automatic Washing Machine on 05/10/2015.
I had sent alot of email to Company about non receipt of AMC document but till date Onida had not responded.

Now, washing machine is not working and they are not attending complaint.

I request company to resolve my complaint or refund AMC amount ASAP....
Complaint comments Read comments Complaint category Washing Machines

Onida — tv service and no receipt received tv stopped working within 10 days. No response.

 priya jo on Nov 3, 2015
Ms. assunta dsouza - residence of virar west & senior citizen - contact number 7045174652. called onida service centre 022-3988900 to register a complaint that the onida tv has completly stopped working. complaint no. 1510d136380036. technician sent but not on th date he was supposed to arrive, he took a part of the tv to repair and returned it after 5 days instead of 2-3 days after repeated reminders. when he came back with the supposidely repaired part he took 1500/- without giving the receipt and left saying receipt will be sent later / will receive a msg, no receipt or msg received for next...
Complaint comments Read comments Complaint category TVs

Onida — 50 inch live genius

 Prem Anand Singh on Oct 19, 2015
I bought a 50 inch live genius TV at 05/10/2015. Company technician came at 12/10/2015. But he can't install the tv, Because it's a fault tv. Hence I inform to company and I need another tv. But till date they're not exchange. If I contact the company, they told me, presses is going on. Within two days I need fresh one, otherwise I will go to consumer court. My contact no is 09841579001 My mail i'd is sizzlingprem_10@yahoo.com By Prem....
Complaint comments Read comments Complaint category Other

MIRC Electronics Ltd. — Mobile handset

 shiv.Maheshgupta on Oct 16, 2015
Dear sir, we are visiting on your authorised service center contact your area service manager MR. PATHK hi is not getting anser call and not pickup my call be privious i have onida i110 this mobile touch screen is damage but we contact last one year not provide touch screen after visiting on your sastringar branch your spare incharge getting answer and he was help full this case send to your service center on my mobile after one 10day that resolution we are upgrade your mobile i012 with but you are paid 1100 rs as per conversation i am paid 1100 and replace i 012 this mobile not...
Complaint comments Read comments Complaint category Mobile Handsets

Onida — About servicing of Air conditioner

 satpalsingh007 on Oct 14, 2015
I had registered a complaint about A.C on 6 oct. 2015. but no one till today's date had come for servicing . i had been reminding the authority about complaint but they always said 'the engineer will come tommorrow' . but engineer never came from 10 days. the complaint no. is 1510A046380034. i want the company to listen to complaint, i registered....
Complaint comments Read comments Complaint category Electronics & Appliances

Onida — Split AC 1 Ton Wifi Model

 Sarala N on Oct 12, 2015
I have bought Onida Split AC wifi model in April 1st 2015 and with in 4 months, the cooling is not working and we lodged a complaint first no one turned up, since we are busy we never followed and in Septemeber we again reached the show room where we purchase the AC( Sathya Agencies), they sent a person who says unwanted reason thats is why the cooling is not there, actually he has not looked into the AC where the cool Air is coming or not instead given unwanted reason and went, after with follow ups saying it is still not working, they say the engineer will come but no one turned up. I never suggest...
Complaint comments Read comments Complaint category Appliances

Onida — Complain of my onida ac 1.5 ton split ac

 savir khan on Oct 3, 2015
To the admin sir i have many times call on onida customer care ) and registerd complaint of my onida 1.5 ton split ac sir my ac is not working well. I m writing some of my complaint numbers below then plz tell me what can i do . Can i go to consumer court my ac not working last 1 weak but no body can take any action im also complain dealrs but not takein mycomplain pls take action other wise im do complan your head office...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida — Onida led tv 40 inch

 Balaji Shunmugam on Oct 1, 2015
I S.Balaji from Tirunelveli, I purchased onida led tv 40 inc on jun 15 from tvl showroom, October 29 lodged a complaint about my tv for in proper off . Yet not any call or service from your side 3 days completed. I m so much frustrated. Worst service. Surely I wil do about your poor service too my friends thru FB, worst endraley sathya thaan, Balaji 9095679249...
Complaint comments Read comments Complaint category TVs

Onida — Onida LEO4000F TV

 SatyaPaleti on Sep 24, 2015
Hello Sir, This Is Satya One of the Customer of Onida. I have brought Onida LEO4000F 101.6 cm (40) LED TV on 30-05-2015. Really I am Unsatisfied with the service you are providing Because I got the TV only 3 months back now it's got a problem it's not turning on. I have raised this complaint on September 9th and till now I didn't get any response. My Complaint Number is 1509-0706-3802-89 Daily I am calling customer service and I am begging to resolve my Issue and I written a mail to services@onida.com but they didn't respond . after 15 days gap Customer service called me and saying part is...
Complaint comments Read comments Complaint category Business & Finances

Onida — Air Conditioner

 Mohammed Ubais on Sep 23, 2015
I bought an Onida Air conditioner from Bismi Home Appliances Kalamassey on 09 October 2014. During installation the boy who came to install it cut and took the copper cable and only half a meter is left for me. I informed bismi and onida but no action was taken.
3 months ago my AC became complaint. I informed Bismi Home Appliances and also Onida. But they only came to check only after one month. After that they again took another month to give me a revert and then now they are saying i should pay Rs 3000 for repairing because there is no guaranty for some parts.
Mentioning the contact...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida — Service centre not entertaining

 milind naigaonkar on Sep 14, 2015
I Milind Naigaonkar registered complaint about Onida LCD Xaria model TV on 11 Aug 15 Comlaint no 380179. A mechanic came at our home 13 Aug and took a part of tv to service center for repairing purpose. And since then they havnt repaired and not giving proper repose on phone. We have contacted the center Head Mr. Luis (8879994324)also, he is also not responding properly. We are fed up with calling them again and again, nobody is entertaining us....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Onida TV, Authorised service electro zone,hyd — Change of dry. Board component and abnormal high charge

 manas burman on Sep 7, 2015
my model is onida Leo 22mmsf and my complaint no is 15090706380029.electrozone has charged me Rs 5225 for replacement. Of dry board plus service charge Rs 650.now I come to know at bang alore the same itm is charged Rs 2200.Ms onida should clarify why this cost Anatoly and customer fleecing. mm burman, hyd...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida — Not sarvice provide from onida service center nagpur

 s pullewar on Sep 5, 2015
RESPECTED SIR/ MADAM My Onida tv model no.24 icare lED i have complaint in nagpur sarvice center he told me your porblem sort out in 3-4 days but now more than 15 days but problem not sort out. Pls Sort out problem as early as possible. sarvice center nagpur Add.m/s Elctro Sarvices, plot no 205 narendra nagar nagpur. Regard D. Supale 98881714269...
Complaint comments Read comments Complaint category TVs

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