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Tripfactory Complaints & Reviews

S
from GURUGRAM, Haryana
Jun 22, 2022
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Fraud and cheating

Address:8th floor, RMZ Latitude Commercial Building, Dr. Puneeth Rajkumar Rd, Bengaluru, Karnataka 560092

Dear all, please be aware of the biggest cheaters and fraud of our country. Please be aware of their malicious intentions....
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S
Shankar Wig Advocate
from Gurugram, Haryana
Jun 22, 2022
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Cheater / fraud company

Tripfactory is the biggest fraud company .
They are mastermind in cheating / defrauding the general public.
Please be vary of them .
They have cheated me with 90000/- .
Biggest fraud company of India, I have already intitated criminal action against them at Shivaji Nagar Police Station, Gurugram....
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P
Pikachu785
Jun 15, 2022
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No Refund of 50000 Rupees

Website:www.tripfactory.com

They charged us 50, 000 booking amount and promised us a visa before the travel date. THEN STOPPED RESPONDING AND ARE NOT REFUNDING OUR MONEY!!
NOW GHEY STARTED TALKING ABOUT HOTEL BOOKING CHARGES ETC WE HAD 5O CANCEL OUR FLIGHTS AS A RESULT AND THEY ARE NOT AGRREING TO PAY US BACK OUR BOOKING AMOUNT!...
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S
Sajan kashyap s
Jun 7, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
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The refund was not done fkr the complete amount

Website:www.tripfactory.com

I had booked a trip to Thailand with trip factor and one of the activitie ( safari World and marine Park in Bangkok) was cancelled and I request for a cashback/refund. Initially it was mention as 4500 per person and I have booked this trip for two so total 9000 rs. Later on initiation of refund it was mention as 8300rs and fund of 7746 rs was sent to me from the agency. This trip factor is a bogus company and should be closed. Please can...
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R
rachita chouksey
Oct 7, 2021
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Not giving refund

Dear team,
The company is not giving me refund from last 2 yrs I booked a trip and paid 30000. And unfortunately it got canceled due to health issues now they are not refunding my money....
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Y
Yathisharadhya
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Cheating by Guide provided by driver

Address:Gulmarg

Hello sir,
We have been assisted a guide from driver side for gulmarg sightseeing. And guide totally trapped us and charged a huge amount of 12k basic skiing for just two o[censored]s. And proper information isn't provided by driver about the places. Kindly file this complaint and take action...
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P
Prasanna Anna
May 28, 2021
This thread was updated on May 28, 2021
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regarding tfn 001v1183

Address:Trip factory vangalore
Website:www. Tripfactory.com

We have booked europe tour through trip factory, because of covid flights got cancelled. After that almost three months i am roaming around them for refund and still going behind them. Above all their manager shouted at me for asking the refund. Worst money laundering people...
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D
Divya Deepak
from Hyderabad, Telangana
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tfn0020avu9 confirmation number

Address:560070

We booked for a trip for 3 people made a advance payment due to corona virus outbreak we have sent a request for cancellation their service is so bad it's been 5 days there is no reply as to when the refund would happen the booking was made for the date august 12th 2020. They are not concerned about the customers at all and their problems. Very very pathetic service inspite of sending mails frequently they don't reply back....
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H
Harshapali Thosar
from Mumbai, Maharashtra
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very poor service

We have booked the package for singapore and bali and we are supposed to go in the month of october 2019. Before booking they call us so many times to ensure that we get the best package and once booking is done they are not bothered to connect. Its second week of september still our documents and there formalities are not done. Our travel agent lohit has disappeared and not receiving calls or replying to our msgs! We are worried are they...
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S
shreya220692
from Ahmedabad, Gujarat
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trip

This is with regards to trip tfn001dff07. We had booked the trip well in advance (July 12 2018) for 3 couples and covering banglore, coorg, mysore, ooty and kodaikenal. Package booked was for combination of 3-star/ 4-star combination and we paid handsome amount with intention to get best services.

It was clearly informed to travel expert (Mr. Ejaj) while booking that all travellers are senior citizens so to take upmost care...
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V
Vineeta Jukaria
from Gurgaon, Haryana
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no refund of even a single paisa

Address:Sukhrali, 122001
Website:www.tripfactory.com

Hello all,

Booking id tfn0 00suon1

I had deposited 172811 rs in advance for a trip. This is a huge amount for me, which is greater than my annual salary.
I had spent so much money for the first time in my life just to make my family happy.
I could not go on this trip due to some personal issue. I had intimated same in advance to trip advisor for same.
Now the person never used to revert...
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Trip id: tfn001fylsx
Disorganized, unprofessional, no time sense, does not stick to itenary, horrible

Note: this is not full chat, the whole trip was terrible

Day 1:
Vikas: has the person left?
Clinton: please get in touch with them on whats app
Pavan: pick up time was 2:30
Rohit: sir please contact 971555xxxxx /shajeeb
Pavan: he refuse to come
Rohit: sir sorry...
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C
caprisan06
from Mumbai, Maharashtra
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very bad experience even before starting trip...

Address:Gautam Buddh Nagar, Uttar Pradesh

I am amazed with tripfactory behavior. You do not know your trip itinerary of an international trip even before 3 days of trip. You cannot plan your leisure days at all. They keep it so confidential and god knows for what reason. Team is highly disoriented and confused within. Mail responses are not at all in line with what the planner from this company commit. Please avoid this company....
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S
ssmahesh
from Belgaum, Karnataka
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tfn001h4ymm-singapore and malaysia tour

Address:XXXXXX

Tfn001h4ymm
The trip was worst due to the improper planning and coordination by trip factory. I wish i had booked the whole trip by myself. I made a mistake by taking this trip through trip factory. It spoiled my complete trip and you made my whole family suffer.
We have booked trip for singapore and malaysia, started our journey on 16/11/2018 to singapore, we met mr. Nathan (+[protected] is a nice honest person who took care...
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M
mangai_a23
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst trip planned by the team

Address:Bangalore, Karnataka, 560045
Website:www.tripfactory.com

The trip was worst due to the improper planning and coordination by trip factory. I wish i had booked the whole trip by myself. I had travelled to western countries with no trouble, i made a mistake by taking this trip through trip factory. It spoiled my complete trip and they made my whole family suffer. It was albert who logged our trip in the name of akshatha kuttappa
Apparently they think you travel with just a small handbag. With...
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A
Avinash Kulshrestha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have been cheated by trip factory

Address:400703

Worst trip. Kind of cheaters. Beware from this travel agent, my trip to singapore became worst, hope others should not suffer. They basally take book your hotel, after taking the money they will call and tell all crap like the hotel is full & then they try to find cheaper category room.in my case i booked for 4 person room with my family, just to make it cheaper they booked 2 person room. Then finally i have to more than 200$ to upgrade the...
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Address:560103
Website:tripfactory.com

Very pathetic, torturous and fraud behaviour experience with TripFactory(TF) on our Andaman trip with them
They initially give U a quotation with sub-standard hotels & relatively higher pricing, then they will follow U up multiple times reducing the price a bit & promise o[censored]pgrading the hotels & room types in them. Once U agree, they will make U pay the full amount within a short span of time
Then just very near to the travel...
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D
dilip virani
from Ahmedabad, Gujarat
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Horrible experience with tripfactory

Website:www.tripfactory.com

Our Trip Link : http://www.tripfactory.com/trip/trip-review?cnf=TFN000V7934

We missed all our destination and Hotel bookings because of tripfactory planned our tour. All schedule spoiled.
We spend 1, 05, 000.00 Rs. and What we seen is nothing. Yes nothing so beware !!

How you feel when you are with family and driver threten in deep jungle.

Just dont go with tripfactory. Horrible Experiance....
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N
nikhil72smooth
from Gurgaon, Haryana
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Terrible service and fraud customer care

Address:Bangalore, Karnataka, 122001
Website:www.tripfactory.com

Beare about this company, They are cheaters.

This is a fraud company.
I have booked my kerela trip by tripfactory and there representative Rucha amrotkar called me and give all details .
till the time i have booked the trip they called many times but the time i paid for the trip they just Ran away.

I called customer care like hundred times and they even don't care to reply to customer and just give...
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