Taxi Complaints

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TaxiForSure - Concerns about the billing amount

User
 shafaque alam on May 6, 2015
Dear all, every day I take a TFS cab to work from my house, the distance being 9 kilometers, and including waiting charges due to the traffic, the bill amount ranges between INR 130 - 150 (exceptions made when the bill amount has gone beyond INR 180 - INR 200). However, today (May 6, 2015),...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Taxi

NTL Call Taxi - not shown meter and charged extra Rs.65

User
 sundarmv on May 4, 2015
Booking id A 15050400104877 and cab no TN12E3394 and driver mobile 9282415602. Total bill amount shows Rs.621. But driver collected Rs. 685 and refused to show the meter and Receipt. He almost Threatens to get the money from Sister. Customer service did not connect to concern person to make...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Taxi

TaxiForSure - Pathetic service, overcharged my trip and misbehaved with elderly people

User
 Anant Patil on May 3, 2015
I had booked a cab from Yeshwantpur Railway Station to Mahadevpura on 3rd May 2015 evening 6 PM. When we reached the destination, I got the bill amount as Rs. 368. The driver started saying that according to his calculation, the bill amount is Rs 400. I refused to pay him the extra amount saying...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

Taxi For Sure - Booked a cab on App. - Cab did not come.

User
 Esspee on May 2, 2015
I booked a cab to go to hospital (reference number TFS-PP-C16085179). The driver didn't called me after booking and when I called him, he had switched off his phone. I was going to hospital and this led to my being delayed and missing my appointment, and consequent delay of half-a day. Wonder...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

Ola Cabs - Complaint number: 1815875(Missed flight because OLA device was not working)

User
 ashish2957 on May 2, 2015
Hi All, Trip ID: CRN79633258 Driver Name: Lakhvir Singh(9872610395) Cab detail: PB 01 A 1476 Complaint number: 1815875 Flight details: Chandigarh to Bangalore(Flt 151825); PNR number:U91FGI; I have booked the cab today for 11.30am, driver reached in time and even picked...
Complaint comments Read comments Complaint country India Complaint category Taxi

Uber - Rejected free ride with unnecessary reason

User
 nareshchilukuru on May 2, 2015
Uber providing referralcode for every registered user. If he/she refers any relatives or friends to Uber and when they registered with Uber with my referrall code then they will get first ride free and I will get one free ride. My relative registered with email "sree.hanumandlla6@gmail.com"...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Taxi

Ola Cabs - Driver doesn't pick up, missed my flight

User
 Krishnarenu on Apr 30, 2015
On 31 march 2015 I booked the cab, my pickup time is 5:20AM I waited for the cab at right time and at right place, Before pick up time I dint got driver details but 5:21AM I got a miss call ASAP I called the number he was OLA driver I told him I was waiting at the pick up location and I addressed...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

TaxiForSure - The driver did not show up Infact he started the ride and deducted my money

User
 ashutosh8833@gmail.com on Apr 30, 2015
I booked a can from my app. The driver did not pick the call for 10 minutes. When he picked he told that he won't go and would cancel the ride. But infact he started the ride alone without my knowledge. And he ended the ride after sometime. Which billed me Rs 137/-. Rs 100 got deducted from...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

Tabcab - Cab did not arrvie. Paid money in advance. They refused to give refund

User
 Eamil on Apr 29, 2015
Booked cab from Mumbai airport TabCab counter on 29/04/2015 at 7:49 AM. Ta CAb representative on the counter gave me a TabCab boarding pass. I went outside waited for 10 minutes and ghen tried to call the driver. The driver number was switched off and cab did not arrive! After waiting for 30...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Taxi

Taxi For Sure - Non fulfillment of their service

User
 vandana2710 on Apr 29, 2015
Dear Sir, I ordered the services of Taxi for Sure on the night of 26/4/15 pick up from my house to railway station at 23.15. My booking was confirmed telephonically, by message and by email. We waited till 11.35 (the train was at 11.55 and then we had to rush to make it) but still the car...
Complaint comments Read comments Complaint country Vadodara, Gujarat, India Complaint category Taxi

TaxiForSure - money deducted from wallet for cancelled ride

User
 @jai on Apr 28, 2015
I booked a cab from indiranagar to Austin Town. My pickup time was 7:45pm. At 7:30pm i called back driver "SATHISH.R(9901284940) Sedan AC KA-03-AA-2849.Rs49.00(4km)+Rs14.00/extra km+Rs2/min in-traffic waitToll, Prkg, Tax extra. Track : http://tfs.my/L99O5J . Service Tax + Rs. 50.00 peak time...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

Ola Cabs - Difficult booking over the phone

User
 Viki76 on Apr 28, 2015
Its been observed that when ever i call the call center to book a cab, i just get a standard response stating that they are unable to book as the systems are updating. And this is the standard response i have got for calls made at any hour of the time. The ola cabs call center executives needs...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Taxi

NTL Call Taxi - Worst Customer care & Response

User
 D.M Raji on Apr 28, 2015
Sir, I have booked a call taxi on 24/04/2015 -From Nelankarai To Chemencherry .I have paid the Cash. I requested For the bill to the driver, He requested me to get the bill from the office.The very Evening I made a call to the office and requested them to send the bill to my mail ID. There...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Taxi

Ola Cabs - Wrong Booking, Illiterate Driver & Over charged

User
 hemantverma on Apr 27, 2015
Hi Team, I had the worst experience with Ola Cabs yesterday. I booked a cab in New Delhi from Shakti Nagar to Naraina Industrial Vihar Phase 1 on 26/04/2015. While booking, your team booked for 9:18 AM instead of 7PM. I had to made the booking thrice, cancelling the previous two. Every...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

Ola Cabs - lack of customer service

User
 Sandhana Aghasty on Apr 27, 2015
I have been using ola cabs for nearly 10months in madurai city. I haven't faced any difficulties so far. Currently I'm in Chennai and i booked ola auto and ola cabs, both the services are very poor in Chennai. The drivers doesn't seem to respond me properly and cancelled my ride without giving...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Taxi

Ola Cabs - New rates for old bookings. No communication. Pathetic cust service

User
 Vishwanatha Nanjundaiah on Apr 27, 2015
Hi, I had booked my cab (bangalore ola) on Apr 20th for Apr 27 to 29 ride. I came to know (by surpirse) that the rate have been changed without informing the customers. The call center executive, supervisor, manager are all useless and say that Ola is right in changing the rates. I accept...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

TaxiForSure - Charged more fare than the actual amount

User
 chandra20 on Apr 26, 2015
For travel from mettuguda to botanical garden, Kondapur for a distance of 19km the fare was Rs.242/-, which was also confirmed throught SMS & EMAIL however the driver has charged exorbitant fare of Rs. 300/-. Later on when we enquired with the driver over phone that why he has charged exobritant...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Taxi

Ola Cabs - last minute cancellation of my booking

User
 unnikrishnan.M.A on Apr 23, 2015
Hi. I'm Unnikrishnan.M.A, an architect from chennai. yeasterday evening I booked an ola cab for 23.04.2015 morning 7.00 AM. Booking ID was CRN77276688. Today morning around 6.30 i recived a call from one of your driver & he asked my pick up point. as i said the point he said he might not...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Taxi

TaxiForSure - False commitments

User
 diwakerbisnoi on Apr 22, 2015
I booked a cab for date: 22/04/2015 at 10:00PM from domestic airport to my residence. My cab was duly confirmed via mail and message both. I also, received a message as per procedure about the driver details as given under: Vikash Lokendra 9999308488, Sedan, HR-55-S-9418 I was waiting...
Complaint comments Read comments Complaint country Ghaziabad, Uttar Pradesh, India Complaint category Taxi

Ola Cabs - CAB did not came on time because of which I missed a my flight.

User
 ashutosh_e on Apr 20, 2015
I had booked a CAB on 19th April 2015 with booking number CRN76528328. Booking was done for date & timing 20th April 2015 at 4:00AM. At 3:51AM I got the driver details. On the same minute I got the 10 minutes delay regret message and at 3:56 I got the cab cancellation message. When I...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Taxi

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