Taxi Complaints

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Ola Cabs - Fraud through Ola Money

User
 kunjal on May 25, 2015
My ola money got deducted twice for a single ride. I emailed them many times for this this but they never replied to that. I tried calling them but as usual they kept me on hold for 5-10 mins and everytime they say that it will resolved in 2 hrs or 24 hours. My issues is still pending. I...
Complaint comments Read comments Complaint country Gurgaon, Haryana, India Complaint category Taxi

Ola Cabs - Taxi charged extra amount

User
 ashutosk on May 25, 2015
Hi, This is regarding my first experience in Olacab on 23rd May. I booked the Ola cab for the trip from my house at Magarpatta city to Pune station at 7 am. I got the promotonal code as well for Rs. 100. I started at sharp 7 am from my place for Pune Railway station which is 10 km...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Taxi

TaxiForSure - No cab at night after confirmation of booking, trouble to senior citizen and epilepsy patient, No respnse and rude behaviour after many complaints

User
 Kunal Hazari on May 25, 2015
I am a very regular customer(Kunal Hazari, B1-1234A, Vasant Kunj, Delhi) of Taxi4sure since a long time. I booked 2 cabs for going and return on 23/5/15. 1st one was from Vasant Kunj to RK puram at 6.45p(TFS-PP-C18571263). 2nd was return from RK puram, Sangam cinema to Vasant Kunj at 10pm(TFS-PP-C18571414)....
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

TaxiForSure - Charge unesseury amount which was not in bill

User
 awani on May 24, 2015
Dear Team I booked taxi from anand vihar delhi to IGI airport delhi on 19th May 2015 for same day ride at 12:45 P.M when i reached at airport then Driver Ram singh verma asked extra money apart from bill firstly i denied but he creat annoying situation at airport then i had to pay extra money....
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

Ola Cabs - Cancellation of booking by driver at last minute

User
 gharpure.chinmay on May 24, 2015
I booked OLA Cab online from my residence to Ahmedabad Airport and received confirmation through mail and sms. I also got sms containing driver details 10 minutes before pick up time. Just when I tried to call the driver back, I got an sms regarding cancellation 5 minutes before pick up time....
Complaint comments Read comments Complaint country Ahmedabad, Gujarat, India Complaint category Taxi

Uber cabs in india - Fooling customers by wrong promotion,No proper customer care

User
 mahender chintala on May 24, 2015
Uber has given offer saying you will get free rides if you refer friends. I got 2 free rides in my inbox like that, when I took ride it has deducted from paytm not through free ride. When I raised complaint in system, they just denied my free ride saying the system has done so. They do not have...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Taxi

TaxiForSure - MOST ERRATIC SERVICE

User
 boobool on May 23, 2015
If someone ask me who would you nominate for GOLDEN AWARD for Service, without second thought I would nominate “ THE TAXIFOR SURE” If “Taxifor Sure” keep on rendering services this manner, they might get world’s most prestigious award one day. I will never forget today’s date...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

Taxi For Sure - unacceptable services harrasment

User
 shweta khattar on May 23, 2015
I used taxi for sure service in Delhi on may 20th 2015. ivbooked the taxi a day in advance from noida sec 50 to new delhi railway stn.. i had a train at 11 am. the driver dint come wen we tried calling up he kept on disconnecting the phone .. we called thr office and they kept on renewing the...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

TaxiForSure - Amount got deducted from my bank account but not added to wallet

User
 Mahesh Latey on May 22, 2015
On 19th April, I tried to refill the Taxiforsure wallet twice with Rs.500. The amount got deducted from my bank account but dint get added to my wallet. Now its more than a month and still I haven't received refund of that amount. I have to call their customer care daily, they keep me on hold...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

Ola Cabs - driver arrived late and charged cancellation fee

User
 anand sudheer on May 21, 2015
I booked the cab for 7.30pm on may 21st to go the railway station but the driver arrived half an hour late. If i had waited for him i would have missed my train. He called me when i reached the railway station and said that there would be a 100% cancellation fee. Why should i pay the cancellation...
Complaint comments Read comments Complaint country Ernakulam, Kerala, India Complaint category Taxi

Ola Cabs - Drunk driver

User
 sudeep raja putta on May 21, 2015
I had booked a cab on 11:08 pm 20th May 2015 near to pick us up at Orion Mall, Bangalore. The driver was drunk and even asked if we wanted to drive ourselves. Since it was late we had no other choice but to pray and hope we reached safely. Driver details: Manjunatha G, 7026035509, Silver...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

Ola Cabs - Ola Cab Complaint ID 84442201

User
 asif ghanchi on May 21, 2015
I am writing on behalf of my relativies Mr. Munaf Kadar. We have already complained on your customer care for the travel today for Booking ID: 84442201 and provided details to “IQBAL”. We had worst experience with OLA Cab Service and their saftey. Instead of immediate action againest...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

NTL Call Taxi - pls provide invoice

User
 gokul777 on May 21, 2015
hi, I booked ntl cab on last sunday (17-May-15) at morning 7.30, and picked up area-teynampet to perambur. pls refer the invoice number-B15051700100395. Kindly do the needful.. pls share the invoices to this Email id-gokulleo777@gmail.com Cont.No- 9600122091...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Taxi

Ola Cabs - No service after commitment

User
 Nischal Agarwal on May 20, 2015
Hi, I had Booked a Cab to pick from Waluj - BajajNagar at 18:40 for 19:40 pick up time. I got a confirmation message that the booking is confirmed, also I received the Drivers details & re-confirmation at 19:20 further I received a message at 19:22 that my Cab will be late for 10 min. and Now...
Complaint comments Read comments Complaint country Aurangabad, Maharashtra, India Complaint category Taxi

Ola Cabs - Poor Coordination & Delay

User
 Lavanya Selvaraj on May 19, 2015
I am from Bangalore and I had booked a cab for my mother and aunt (both senior citizens) using the OLA mobile app (in my husband's user name VIVEK TWISTER). The pick up point was my home on BG Road (SJR Luxuria appartments) & had to be dropped off at the City Railway Station on 18th May 2015....
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

TaxiForSure - Cab not arrive on scheduled time

User
 Dipti11 on May 19, 2015
Today 19th may, I have booked taxi from Jasola to NDLS railway station at 5:15 am. I have got the driver details and spoke to driver as well but suddenly I got message for getting another taxi at 5:10 am. Later on I spoke to driver also, he refuses to come for my pick up. After so many calls...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

AUTO IN HYDERABAD - Tampered meter

User
 Rosalin Sahoo on May 19, 2015
On 18th of May 2015, a at around 4:30pm, I took an auto from KIMS, Secunderabad to Gudimalkapur, Mehedipatnam which is around 11-12km and the fare is usually 120-130. This auto had a tampered meter which was showing distance travelled as 19km and the fare was 180. When I refused to pay that...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Taxi

NTL Call Taxi - We didnt receive Bill Receipt

User
 sumathikalaivani on May 19, 2015
Hello, I have booked a taxi on 14/5/2015 and 15/5/2015 from maduravoyal to Shollinganallur.I have paid the cash, the driver said u got the bill to email.as of now i called 6 times every time customer care team is saying got the bill with in 15 to 30 min.As of now i didn't get any bill. here...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Taxi

Ola Cabs - no response from support team

User
 nikitaK on May 19, 2015
When ever I try to book a cab on the Ola app it says the server is busy or either the server cannot be reached and when I call the callcenter to book a cab they say they are pre booked for the rest of the day and we have to book only from the app . when i inform them about the app not working...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Taxi

TaxiForSure - Very Poor Service

User
 surajvishwa11 on May 18, 2015
I have booked taxi from noida to delhi airport on 18-05-2015 at 10:00 AM but till 10:30 they were saying cab is about to reach and after 10:30 on follow-up call they said "cab wala nahi aaraha hai" . Due to this we have missed our flight and we have suffered huge loss....
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Taxi

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