Kolkata Taxi Service
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Kolkata Taxi Service Complaints & Reviews

G
Gautam Saraf
May 20, 2023
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Charging extra and cancelling ola rides

Address:Howrah station

Today on 20th May, i was heading back to my place in Ballygunge from howrah station in morning. I booked an ola just after reaching the station. The cab driver told me he cancelled the ride and he will take my directly. I was fine with it but i said i won't be paying anything extra for it. He was fine with it. When i reached the taxi booth, i told him i won't pay extra. He said okay. While leaving the booth, he said to pay 70rs for parking....
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Udit agarqal
Apr 15, 2023
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Serious complain against cab driver

I booked a cab after watching kit vs srh ipl match on[protected], as I was returning to my home I booked a cab at 500 for only myself but can driver use his cab aa pool and refused to lower the charged as it was a pool services and not a private booking
Can no WB 05 0938
H|L 1073

Also behave with us in a very rudd and loud manner, please do tea serious action this and hope will improve your service
br...
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A
Anchaal Dash
Dec 26, 2021
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Left tyre bag (medical purpose in car)

On 26 December 2021(today) we travelled from station to mento park.My grandfather forgot to get his tyre bag(without which he cant sit properly) Is there any chance to get it back?...
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B
basghosh
from Mumbai, Maharashtra
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Excess meter reading

Address:Kolkata, West Bengal, 700064

I travel five days a week from saltlake to kasba and back by either yellow taxi or no refusal white cab.

Fare varies from 130 to 160, for the same distance and same time of the day. Raising the point with the driver causes more problem because of their very rude behaviour.
Rs 40 or 50/- extra from the actual fare may not be a problem for an occasional passenger but when person like me needs to travel twice everyday...
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K
Kaumudibikash Goswami
from Mumbai, Maharashtra
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Faulty taxi meter

Address:Kolkata, West Bengal, 700075

Today (13th june, 2016) we availed a taxi (Vehicle number: wb04d8741) from ajaynagar taxi stand at 8:00 pm to jyangra ghoshpara. Usually it takes around 230 rupees, but today it took around 320 rupees. I was checking at the meter, within 800 meter the meter reading increased by 13.5 rupees when the usual rule is after 2 km, for each extra 1 km the reading should increase around 12.5 rupees.

In this regard, i hope the authority...
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P
poo1gupt
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Taxi fare

Address:Kolkata, West Bengal

I boarded taxi no. WB19A 7182 today morning from South City Garden (B.L.Shah Road, near mahabirtalla) to my office at Alipore. The normal meter reading for which is 29 (in regular traffic) and fare comes to Rs 70 everyday. Today as well the traffic was normal and it was the same route as usual. But the meter reading came to 42 and taxi driver demanded Rs 105. When I refused to give the extra money he started shouting and misbehaved. I had...
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S
Sumanto Roy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against wrong meter in a taxi

Address:South 24 Parganas, West Bengal

I have traveled by a TAXI (Cab No - WB04A-5947) [Kolkata yellow public taxi transport service] on dated 18th April, 2010 around 10.45 am from Howrah Railway Stantion to Golfgreen area (Kolkata). The meter reading after the journey was horrible and it read around 25KM which is almost 10 Km extra distance and whereas the taxi had followed the normal regular route which normally covers around a maximum of 15-17km. Certainly the bill was around...
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