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Cafe Coffee Day

[Resolved]  Cafe Coffee Day — Issue about refund

Address:Cafe Coffee Day , Hongasandra Begur Main Road, Kottapalya, Shrinidhi Ascend Hosur Road, Bangalore.

This complaint is regarding the refund which did not take place in the last 72hours.
The order at the ccd cafe was placed through the app and was cancelled by the concerned ccd employee due to unavailable items.

The payment was made through phonepe
Amount : rs.366

Order id : 250098

Cafe : shrinidhi ascend hosur main road, bangalore.

Date:12th august 2020
Time : 12:31 pm

I would kindly request you to do the needful and look into the refund of
Rs.366.

Thank you.
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Aug 10, 2021
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
Cafe Coffee Day Customer Care's response Hi Harshitha,

We regret the inconvenience caused. Please be assured that our concerned team will get in touch with you soon.

Regards,
Cafe Coffee Day
Complaint comments 
2 Comments

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Comments

Hello Sir/Madam,

It's been 3days since the last comment and no one has reverted back ever since.

And a total of 8 days since I have not received my refund.

I tried contacting the headquarters number as well but no one has answered.

I would request the CCD authorities to look into this matter.
And clear my refund as soon as possible.

Regards,
Harshitha
[protected]
Reply
iguha555's reply, Jun 25, 2022
Send them a legal notice and the file a case if they still don't act.

We have sent them a legal notice from our lawyer.
My office had a vending machine in Chennai Branch, which was removed on 29th Aug 2020, at the time of installation we had paid Rs 15000 towards security deposit .
Dealer Name for Vending machine consumables : Sri Vinayaga Services
Reply
iguha555's reply, Jun 25, 2022
Send them a legal notice and the file a case if they still don't act.

We have sent them a legal notice from our lawyer.

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