[Resolved]  Cafe Coffee Day — Service and behaviour of employee sariful at ccd welkin road very bad

Address:Kolkata, West Bengal, 700084

Everyday we try to use a coupon at this cafe they say we cannot use the coupon as the server is down from the morning. Today we went there and asked whether we can use the coupon or not. The employee there first asked what type of coupon we have and then said the server is down again. His name is Sariful. If the server was down then why did he ask about the coupon in the first place. This is just harassment of the customer.
Was this information helpful?
No (0)
Yes (0)
Nov 7, 2016
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2016
Cafe Coffee Day Customer Care's response
Hi

Please send us your details and what is a suitable time to give you at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
Complaint comments 

Comments

I order my coffee 10:15 am than after 45 minutes waiter came to me what do you ordered sir. And I am sitting wit customer. It shows how lazy they are. This all happen with me New friends colony Cafe Coffee Day.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cafe Coffee Day
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    735
    Pending
    0
    Resolved
    538
    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
    View all Cafe Coffee Day contact information