Cakesportal.com — Order cancelled, haven't received my money back till now!

I had ordered a cake on 12th June 2021 and they confirmed the order no#21230. On 14th Jun, got an email asking for extra delivery charge of Rs 300/-, they cancelled the order saying money will be refunded within 7 working days...but not yet received my amount.

They don't have any tracking option or to contact a customer executive. Even they they don't reply to email after multiple follow-up reminders. They seems to be cheating many customers like this!
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