Claimed

Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

1.2
Last updated May 1, 2024
Complaints 2257
Resolved
526
Unresolved
1731
Quick Links
Statistics
Share
Contacts

File a complaint to Calcutta Electric Supply Corporation [CESC]

Having problems with Calcutta Electric Supply Corporation [CESC]?

File a complaint and get it resolved by Calcutta Electric Supply Corporation [CESC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Baguiati, kolkata 59.

The bill amount is coming too much last few months which is non tolerable. We just use light and fan and the bill used to come earlyer between 500-700 but last few months the amount is coming 1400, 1600, 3000 etc. Which is not acceptable, no one is coming to check the meter nighter sending meter reading in the bill. We never expected this type of service from CESC. Why this type of chitting is going on? Please look into it and correct the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
ichamoti
from Kolkata, West Bengal
Report
Copy

Repeated forwarding of arrear bill for lockdown period

In bill for june 2020 cesc had forwardedone billamounting to 1970, 00in name of susanta kumar basu detailing analysis of remaining arrear from march 2020 and declared that total consumed units kept in abeyance is 247unitsand the was duly paid In months bill amount was 2100.00 appearinfg to extremely high I had called customer care who replid that part of arrear bill has been added but in the bill nothing was written to that effect and so...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mdrafique
Report
Copy

High rise of electricity bill

CESC House
Chowringhee Square
Kolkata 700001

To,
Concerned Authority

The electricity bill has been extremely high lately.
I have started receiving bills with higher amount than my consumption since September and gradually it is increasing.

I have been using the same amount of electricity as other months, which I'm sure about and yet my bill is extremely high.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The person who took meter reading on 4/11/20 wrongly noted the reading as 3724 instead of 3424. As a result the no o[censored]nits consumed increased by 300 and I have got a high bill of Rs 2310.
Currently the meter reading is 3460.
Informed this to the next person who came for meter reading, but she did not even take the reading of this meter, stating that her seniors have asked her not to. Complained on CESC page but after submitting...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:56 Taltala Lane

Concerned authority,

I am writing a complaint in regards to the rising electricity bill. The electricity bill has been extremely high lately. I am a single bachelor with my nephew and I cannot handle such high prices because my job has been lost. Now I am an unemployed person.

I have paid Rs. 300.00 last month dated on 27 Oct 2020.
But this month's bill is INR 850.00.
I can not understand what...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niranjan Todi
Report
Copy

Excess Electricity Bill 62000619962

Address:13,Ram Lochan Shire Street,Belur,Howrah-711202

Dear Sir,

From last 3 months i am getting excess bill.
This month only tubelights and Refrigerator has been used but still got Rs 2990.
My consumer Id is [protected].

Please check whether my meter is recording correct amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:SABITA SARKAR 61/10 KALINATH GHOSAL ROAD ARIADAHA LP-50/6 KOLKATA 700 057

To
The Manager,
Calcutta Electric Supply Corporation,
Kolkata

Sub: Complaint on wrong bill amount
Ref.: Consumer No.-[protected]

Dear Sir/Madam,
I, the undersigned customer of CESC, would like to inform you that my monthly clectricity bill amount generally comes range between Rs.200 to Rs. 250 but the bill for this month is Rs. 7500 which is not possible.
Therefore,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surajit Das786
from Powai, Maharashtra
Report
Copy

Huge bill amount generated at 2020 December

Address:Kolkata

My Customer Id is [protected].
Please note that the latest bill that we have received is not correct and we want you to double check the bill as it is not correct by our understanding.
I've sent email on [protected]@rpsg.in also but nobody replied.

Please recheck the bill amount and let me know accordingly....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sauvik_dg
Report
Copy

Some mistake in billing amount

Address:1B Archieve Heights 531 A Becharam Chatterjee Road, Behala

Dear Team
Please note that the latest bill that we have received is not correct and we want you to double check the bill as it is not correct by our understanding.
Customer ID-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello Team,
I, Indrajit Chakraborty, Son-In-Law of Sitangshu Bhusan Mukherjee is observing inappropriate electricity bill (1870) for last 4 consecutive months and amount are almost same. As per electricity billing and consuming trend, we used to pay half (870) of the amount and how come it raised suddenly by double, we do not understand the logic behind it. I have submitted all the bills online till Sep, 2020. But it is becoming pain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajoykjoy
from Kolkata, West Bengal
Report
Copy

Excess billing for the month of October 2020

Address:Calcutta Electric Supply Corporation Limited, CESC House, Chowringhee Square Kolkata 700001, West Bengal, India
Website:www.cesc.co.in

I am a CESC consumer for more than 25 years. My Customer ID is [protected] and Consumer No. is [protected]. My actual unit consumption from May to September 2019 was 1795 units and corresponding months i.e. from May to September 2020 was 1651 units based on their actual / estimated reading. Surprisingly I had received my October 2020 bill stating that in a single month my unit consumption have shot up to 2231 units and the gross bill amount...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjib kumar ghosh
from Mumbai, Maharashtra
Report
Copy

Abnormal bill last couple of months in current month

Address:164p.c Ghosh rd,kolkata -48

Abnormal billing of cesc last couple of months n current month also pls do something different so the we will be able to pay the cesc bill regularly.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:P-18, Taratolla Road, Kolkata 700088, Tel-2401-4541

Consumer id:[protected]. c.no.[protected], regional office, southwest p-18, Taratolla road, Kolkata 700088 tel[protected]. the meter no.4805947 reading was on 26/11/2020, (07844) & 27/10/2020 was (07779) total= 65unit is consumed and both cases I get SMS confirmation to my ph.no. which is the same as the physical meter reading in front of me. but the current bill shows total units 128, so according to that, the bill amount is high. kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
amritodas
from Kolkata, West Bengal
Report
Copy

Excessive billing in the month of september 20 and october 20

Address:30A,Pramatha choudhuri saroni;BL-2/4;FL-B/4;, Jeevan Niwas;Block-R;New Alipore

This is to inform you that I, Asoke Kumar Das, living in 30A, Pramatha choudhuri sarani, Jeevan Niswas apartment, Bl-2/4, Fl-B/4, New alipore, Kol-700053. I am domestic consumer of electricity under the CESC Ltd Consumer No- [protected] and customer Id -[protected]. In this September'20 & October'20 suddenly CESC send me 345 unit (rs.3540) & 373 unit (rs.3100)in my electric bill which was not come in my previous years any month.This is absurd...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SM Ghosh
from Powai, Maharashtra
Report
Copy

Incorrect Electricity bill

Address:9B C.B ROY ROAD .KOLKATA 700039

It has been past one year we have not been staying at our residence due some health treatment requirement . We have also submitted advance notice to South Regional office on 11th December 2019 and the same was acknowledged by the respective authority and with an acknowledgement copy vide docet no 11947170.

However shockingly we have receiving billing with huge amount despite of not consuming any unit since 14 DEC 2019. I am...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jsjwveej
from Powai, Maharashtra
Report
Copy

Meter box repair request

Address:8 Dr Nagen Ghosh Lane lp62/5

Please repair my broken meter box of consumer no- [protected] . Thank you.And plz do the work fast...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wreetojyoti Ray
from Gurgaon, Haryana
Report
Copy

Huge billing for past 5 months

Address:1/37 Paschim Putiary Colony, (Behind Unnayani Sanghya), Kolkata 700041

For the past 5 months, I am receiving a huge electricity bill. I have complained various times to CESC but they just didn't bother to reply to my complaints. I am now in a big financial problem due to this CESC burglary. Please take care of this matter urgently as CESC is not taking any action from their side.
my customer id :[protected]
my consumer id: [protected]
Phone number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Noorhassan414
from Powai, Maharashtra
Report
Copy

Huge bill generated since September 2020

Address:P K Biswas Road, Amina Gali, khardah, kolkata-700117

Dear Madam/Sir,

I have noticed since last couple of months i have been billed much higher than what I was billed earlier.

I'm very much concerned about the bill amount increasing everey month even when I have not used much electrical appliances like what I was using earlier. So there is no point of getting a higher bill amount.

I have not received the physical bill in Dec'2020 but received a message...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:beniapukur

This is to bring to your notice that i have noticed the reading received in the cesc bill is excess in compared to the actual reading.its nearly last two months i am paying excess amount to cesc supply against the bills, today i received cesc amount of 6460 for the month of october.
In my aspect the reading is wrong as well as the flat is not been used for maximum days.
i even did complain, your technician visited us today 12.12.20...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neelam_arora
from Kolkata, West Bengal
Report
Copy

Higher billing for october 2020

Address:FLAT 207,BLOCK B, NEELAMBER VIHAR COMPLEX, 40 DUMDUM ROAD KOLKATA 700074

REF: CONSUMER ID [protected]

CUSTOMER ID [protected]

My october bill has come for Rs. 7040 while i am a domestic consumer. How it will cost tp 7040. I am not user of Commercial units. Your representative due to COVID 19 stop to come for meter reading and right now they are charging such units. Why so irresponsible behaviour. Such kind of services is really not acceptable.

Registered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy