Calcutta Electric Supply Corporation [CESC] — complaint against excess electricity bill amount.

Address:

21A, Madan Mohan Talla Street, Kolkata - 700 005, Kolkata, West Bengal, 700005

Respected sir,

I, dipak khemka, a handicapped and disabled person, aged 56 years have been residing at 21a, madan mohan talla street, kolkata – 700 005 and have an electric connection through cesc. I am a retired person now and have been employed at shree hanuman seva trust under the trustee, late syt. K. L. Jalan.

Since the year 2003, i have an electricity connection at my residence mentioned above. Before that, we had lived without electricity for more than a year. We got the electricity connection installed at our residence with the help of calcutta high court, the case number of the order was w. P. No. 1890 (W) of 2003.

Now, we have not been able to provide a free access to the meterboard of our electric connection since 2018 because it is situated in the room of one of the tenants, rabindranath chakroborty in the same premises as mine. The said tenant had shifted to another location as a result of which the meter room is under lock and key. I had already submitted a letter to the commercial executive engineer (North) dated 21st of february, 2018, and thus we were informed that in such scenario, we will be getting an average electricity bill based on the electricity consumption of the last twelve months.

Now, the total electricity consumption for the year 2017 (January through december) amounted to a total of rs. 21, 230.00, the average of which is rs. 1, 769.00 per month.

However, the total amount of electricity consumption for the year 2018 (January through december) went up to a total of rs. 43, 130.00, the average of which is rs. 3, 594.00.

Finally, in the year 2019, i have received bills for the month of january and february which amounts to a total of rs. 9, 290.00, an average of which is rs. 4, 645.00.

Now, my electricity bill’s monthly average used to be around rs. 1, 800.00 which has now been increased to rs. 4, 600.00 per month which has gone up by more than three times as compared to what i had been paying for before.

As i have mentioned, i am a handicapped and disabled person and have been retired for few years now. Still, i have been paying the bills every month for the last one year with sincerity and also a lot of problems knowing that those bills were not correct. However, the recent electricity bill for the month of february, 2019 that i have received is in the amount of rs. 7, 560.00 and i have been shocked since i have seen it.

My family had already gone through the phase of living without electricity for more than a year before and i do not want them to be in that situation again. The reason being the amount of electricity bills that i have been getting is huge now and is out of my reach, budget and income.

Thus, i am reaching out to you as the last option to help me under these circumstances because i had requested in the cesc office in this regards a lot of times in the last one year with no result or help.

So, i kindly request you to look into this matter, consider it and oblige.

Thanking you in advance,
Yours truly,

Dipak khemka.