Calcutta Electric Supply Corporation [CESC] — Continuous voltage fluctuations around 5pm to 4 am

Dear Sir,
I am writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. I reside at Dey Bagan, Serampore -712201, and for the past few months, I have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
The voltage fluctuations are not only affecting our daily routine but also damaging our electrical appliances. We have already experienced the damage caused to all our light and heavy electrical appliances due to the sudden voltage fluctuations. We have also noticed that the voltage drops significantly during peak hours i.e., from evening 5 pm to late midnight 3-4 am, making it difficult to carry out simple tasks, especially in this hot and humid weather.
We request that you take immediate action to resolve this issue. We believe that this problem is not limited to my house alone but is also affecting several households in the surrounding areas. Therefore, I urge you to investigate this matter and take the necessary steps to ensure a stable power supply in our area.

My consumer number is :-[protected]