Calcutta Electric Supply Corporation [CESC] — Excess amount deduction during online bill payment

Address:41 Milan Pally, D.P. Nagar, Belgharia,Kolkata-56

Customer ID. : [protected]
Consumer No. : [protected]

My last electricity bill from 17/12/2020 to 16/1/2021 is Rs840.I paid the bill online on 18/02/2021 but during my online payment of bill an amount of Rs1680 (double) has been deducted from my account but I have not got the extra amount (Rs840) refunded to my account.

Please look into the matter urgently.
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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