Calcutta Electric Supply Corporation [CESC] — excessive billing amount

The billing amount they have sent is completely absurd, and we are not ready to pay such an absurd amount. They (Cesc) use to read meters manually before billing them, since the outbreak of covid-19 manual meter reading has been postponed. Cesc use to sent text messages stating the consumed unit prior to the mailing of a hard copy, nowadays they do send the billing amount but not the consuming unit. And without even reading the meters properly they have sent a ridiculous amount which is way too much for a middle class family like ours to pay. Due to this pandemic situation we are out of jobs, it is really hard for us to provide food for our family and in this situation they have billed us enormously. This is unacceptable.