[Resolved]  Calcutta Electric Supply Corporation [CESC] — Exorbitant Bill - Customer ID: [protected]_Consumer No: [protected]

Address:South Regional Office 6, Mandeville Gardens Kolkata 700019 Tel-2440-6470

Ref: Bill No:
1. [protected]/03223dtd.19/04/22, CIN No.:L31901WB1978PLC031411
2. [protected]/0222dtd. 20/03/22, CIN No.:L31901WB1978PLC031411
3. [protected]/01227dtd.18/02/22, CIN No.: L31901WB1978PLC031411
4. [protected]/12213 dtd. 19/01/22, CIN No.: L31901WB1978PLC031411
5. [protected]/12210 dtd. 18/12/21, CIN No.: L31901WB1978PLC031411
6. [protected]/10217 dtd. 18/11/21, CIN No.: L31901WB1978PLC031411
With reference to above mentioned subject I, Kumar Chattopadhyay, resident of 78 – E block East, Baghajatin, Kolkata – 700 086 would like to bring to your kind notice that billing practice executed by CESC is totally beyond ethics. Every month the CESC representative is coming at our residence and collect the meter reading but in the bill the recorded data is found missing and after 5/6 months they are accumulating all the consumed unit and charges abruptly based on their Rate Slab Table as furnished bill which results this exorbitant amount in one month.
In this aspect I earnestly request to do the needful to take this issue with concerned authority and re-assess the bills as furnished above (from 1 to 6) and adjust the excess amount with the next bill and also advise them to send the bills mentioning all the data collected by their representative every month.
I, solicit your kind support towards resolution of my plea.
With Regards.
Yours faithfully,
Kumar Chattopadhyay
Mobile: +[protected]
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May 31, 2022
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2022
Calcutta Electric Supply Corporation [CESC] Customer Care's response
Dear Consumer,
We have escalated your complaint to the concerned department for the earliest resolution and you shall receive a call from them soon.
Thanks,
CESC Limited
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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