Calcutta Electric Supply Corporation [CESC] — frequent voltage fluctuation from supply meter[docket no: [protected]]

Address:

37, Nafar Chandra Das Road, kolkata- 700034

Myself rabin bera [ customer id: [protected], consumer no: [protected], meter no:[protected], lp 89/14, consumer type: domestic ], residing at 37, nafar chandra das road, behala, kolkata-700034.
For the past 2 weeks, we are facing a problem of voltage fluctuation at my home. Our electrician has tested thoroughly and concluded that from the supply meter itself voltage is fluctuating.
I lodged a complaint in 1912 and have docket no: [protected], but no action has been taken yet. For this reason, our day to day household work is on hold. My computer has been affected due to this and we are not able to work from home. Cesc is not taking any action to resolve the issue and not taking the incident seriously. All our monthly bills are paid on time, but when it comes to cesc service then it's disappointing.

Please feel free to call me on my phone no: [protected]