Calcutta Electric Supply Corporation [CESC] — high and double two different bill for the month of may 2020

Address:86/C N S C BOSE ROAD 1ST FLOOR TOLLYGUNGE KOLKATA 700040

Dear sir

Sub : consumer id [protected] and consumer id [protected]

I am surprised to note that this month you have again sent us the bill for the month of may '2020 which we have already paid on 21.06.20 for both the bills. Again you have send us the bills for the month of may '2020 which i have paid again by mistake the details are given below. You cannot charge double bill for the same month which is absolutely illegal and negligence from your side. So it is very much clear that it is a gross mistake from your side

Secondly in both the month's bill you have charged very high amount which is absolutely impossible, illogical and abnormal as we have never paid this abnormal amount in last 15 years. So in both the cases it is gross mistake from your side and you are requested to refund back our money immediately by a/c payee cheque.

Detail of both the bills

Consumer id ;[protected]

Account month : may'20

Amount : rs 12890.00

Transaction date : 21.06.2020

Transaction reference no :[protected]

Paid using : net banking hdfc

Consumer id : [protected]

Account month : may'20

Amount : rs 13120.00

Transaction date : 21/07/2020

Transaction reference no :[protected]

Paid using : card hdfc

Consumer id : [protected]

Account month : may '20

Amount : rs. 6160.00

Transaction date : 21.06.2020

Transaction reference no :[protected]

Consumer no : [protected]

Account month : may'20

Amount : rs. 6270.00

Transaction date ; 21/07/2020

Transaction reference no ;[protected]

Paid using : net banking hdfc

An early action in this regard will be highly appreciated

Thanking you

Yours faithfully

Pompa roy/nilanjan roy
Was this information helpful?
No (0)
Yes (0)
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Calcutta Electric Supply Corporation [CESC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    2257
    Pending
    0
    Resolved
    526
    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
    View all Calcutta Electric Supply Corporation [CESC] contact information