Calcutta Electric Supply Corporation [CESC] — High bill amount due to wrong meter reading - Docket[protected]

Address:

15 Hari Ghosh Street, Kolkata - 700006

Hi,

I send emails on 19-Oct and 9-Nov from [protected]@yahoo.com but receive no responses from CESC and customer care guided me very wrongly.

The issue is on major discrepancy in the billed amount for the month of Aug'2020 due to wrong meter readings. The consumed unit readings are showing wrong, please check below.

1.Reading on 20th July = 13347, Unit consumed 224
2.Reading on 20th August = 13757, Unit consumed 410 (WRONG meter reading taken)
3.Reading on 19th September = 13786, Unit consumed 29

Due to wrong meter reading taken on 20th Aug by CESC personnel, the current bill becomes too high for higher rate slab, govt duty and MVCA. The next meter reading is too small which seems not right. Please note my domestic usage consumptions had no change for last two months.

My details-
Name: Kaushik Saha
Consumer ID: [protected]
Current Bill No: [protected]/08206

Then a docket[protected] by CESC customer care and informed me to pay August bill and to call CESC after September bill generation. Today I called and customer care has no clue about the solution.

The mail copy attached.

Please check it and resolve it soon.

Regards,
Kaushik