Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] — Online payment to CESC , Kolkata on 06.04.23

Sa1901

Apr 9, 2023

Address:

KOLKATA

I paid my bill of Rs 1420 on 06.04.23 [CESC Kolkata LT Electricity Consumption Bill Customer ID [protected]/CONS Number [protected]]
by net banking from ICICI account (i mobile). The amount is duly deducted from my account.

REF in Bank statement is ..BIL/ONL/[protected]/CESC Ltd/CESC_YICI1

But receipt still not generated .It shows payment still pending.

Kindly reverse payment IMMEDIATELY

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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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Calcutta Electric Supply Corporation [CESC] Customer Care

Apr 10, 2023

Verified Support

Dear Sir/Madam,

This has reference to your trailing e-mail. In reply we regret to inform you that the payment against the March 2023 Account bill in respect of the above Consumer No., as mentioned in your e-mail, has not been received by us till date.

Accordingly, we would humbly request you to kindly take up the matter with the concerned Bank/Card Issuing Authority/Channel Partner for refund.

While we trust that we have been able to clarify the matter to you, we would assure you of our best attention at all times.

Thanks,
CESC Limited