Calcutta Electric Supply Corporation [CESC] — power disruption

I'm a resident near christ church girls high school. There has been a power cut for a while now in this area. My customer id is [protected]. I'm facing quite a lot of difficulties at home, not to mention my family as well. My son has his exam going on and he's having trouble studying in this dark. As a result his preparation would get jeopardised severely. My sick mother has been facing the most difficulty among us all. She's aged around 80s and has serious health issues and we are having trouble dealing with it. Shortage of water would be a new issue in no time if the supply is not restored as quick as possible. So i earnestly appeal to you to kindly look into the matter and restore power asap because only your kind intervention can put an end to this problem.