Calcutta Electric Supply Corporation [CESC]

[Resolved] Calcutta Electric Supply Corporation [CESC] — Regarding Disconnection of Electricity

mahato1984

from Kolkata, West Bengal

May 30, 2022

Address:

KOLKATA

From: S K M
Date: Sat, May 14, 2022, 7:24 PM
Subject: Regarding objection for electricity discontinuation ( [protected])
To:

Dear Sir,

As per your communication I got a letter regarding discontinuation of electricity due to some one steal electricity between meter and MCB after discussion with officer I came to know.

When inspection came near to meter room and tried to disconnect the supply at that moment few ladies raised objection why they are doing the same whereas electricity supply having bypass from only one meter then why the are trying to disconnect all the meters then the CESC inspector requested that please allow us one more meter for disconnection if the same is not been done then we will be in problem. The above statement came to know from local sources.

As no one from my side was not available for raised the objection over there they got the chance to disconnect my supply and they did the same.

Before hearing I felt that few days ago, before electricity supply discontinued some one came from cesc for giving me warning that if customer not paid the dues within 3 to 4 days then supply will be disrupted.
I paid all the dues very next day in spite of this why they did to me.

As I already explained to hearing officer that I am not involved in such type of activity as you are saying and will not accept because I am not aware of that.

Hearing officer give me a format and said that please read the sentence and sign over the format and said to me that our inspector didn't able to get the pictures and record the video.

There was mentioning that you are not involved in such type of activity and will not accept. Officer already wrote the sentence before my explanation.

As I came to know that the Manjit Mahato ([protected]) permitted to take electricity from his meter and he is accepted the issue.

it's been almost two months. So please this is my utmost request to you that restore my connection as soon as possible.

Thank and regards
Santosh Kumar Mahato
Mb no. [protected]

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Jul 9, 2022

Complaint marked as Resolved

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Consumer,
We regret to inform you that your supply has been disconnected, as it was investigated by our loss control cell that the said meter has been used in an unauthorized manner. Since no payment of re-connection has been received by us, the supply remains disconnected.
We request you to visit the concerned regional office to know more.
Thanks,
CESC Limited

Oct 22, 2022

Updated by mahato1984 Respected Sir,

I Santosh Kumar Mahato have electricity connection of CESC but it is disrupted by company due to electricity steal from others meter but connection disconnected of mine as well whereas it should have been done with them.

I mentioned everything over an appeal or objection letter with enclosures and submitted to the company but did not get a reply till now, the same has been attached for your consideration.

There is no proof from anywhere that I was stealing electricity from my meter and also tampering.

I can not understand that when some one accepted the allegations and i am surprised that no notice issued against him except me and land load Then why am I being dragged between these two.

Sir, please do justice with me as this will impact my career, now every company does police verification for character certification. Then I will be in trouble and will not get a job or lose my job as I am the only earner of my family.

I am not working properly in my office for this reason.

I also mailed on below mentioned id.

From: S K M <[protected]@gmail.com>
Date: Tue, Oct 11, 2022, 5:57 PM
Subject: Regarding electricity stolen allegations appeal
To: <gro.[protected]@rpsg.in>