[Resolved]  Calcutta Electric Supply Corporation [CESC] — Without reading the domestic meter calculate consumed units and charges

Address:	Kolkata, West Bengal.
Website:	www.cesc.co.in

Sir,
With due respect I would like to inform you that my consumer id is [protected] and consumer no. is [protected] received a massage in my no. (91 [protected] ) that on 23.03.22 your meter will reading on 21.03.22, but that they did not come to house though every family members was there. Later on 24.03.22 a massage came to my mobile no. (91 [protected]) where inform me that your total consumption is 9008 units and on March'22 is 142. Here, I like to know how and what legal standard without reading meter you decide that units I consumed and compiled to give charge. After few days a massage came and said that Rs. 920 your bill amount. On the above issue I have already complained lodged to Center Grievance Cell (Govt of India) they published it their website before you sent your amount of charges to me. Here few question arise and without it I cannot deposit my unit charge on March'22. The questions are:
1. Without meter reading how claim that amount from me?
2. What agency are complied to take reading?
3. Why declared earlier date but not attend in right date though present-day not any manner of pandemic condition going on.
4. Your desire amount and unit I complied to give.
5. If I do not agree with you in present month consumed unit and amount than what action will taken please inform me.
6. Without taken care of the complain (already sent) how you develop bill (id Z003228) in my name
Hope, you would accept the same and response soon.
Thanking you,
Yours truely,
Debi Prasd Halder
Serampore, Hooghly, 712203.