[Resolved] Capital First — Cheque bounce charges charged twice in same month

Madhur Jaiswal

from Ratlam, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452018
Website:	www.capitalfirst.com

Regarding lan 2185983 i had paid in cash the chq bouncing charges if rs 400 for the month of dee 2014 but capital first had charged me twice for same for chq bouncing charges for the same month. My loan is finishes now but still it is showing overdue of 400 and not giving noc of two other loans. They call to say that since you have good track record we pre approve a loan for you, but how can you charge twice cheque bouncing charges for the same ecs in the same month. Please clear the account and stop charging twice for the same ecs bounce charges

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Jul 18, 2016

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2016

Capital First Customer Care's response Dear Mr. Jaiswal, Greetings from Capital First! This is with reference to your concern regarding charges waiver and No Due Certificate (NDC). Further to our telephonic conversation, we will send you the final communication on your email id [protected]@yahoo.co.in Regards, Capital First Limited