[Resolved]  Capital First — complaint about recovery agent bank harassment torturing friends capital first

Address:Room no 1003 bliss apartment, owe village kharghar sector 30, 410210

Respected sir,
Myself kamlesh muthappa nadar i am business person running a healing health care business i have borrowed a loan of. Rs. 245000/- at capital first which is known as idfc bank. Due to heavy loss in business iam not able to pay the emi from long time i have talked to the capital first agent that i will settle your payment within 6 months but the capital first recovery agent collection manager mr. Vasant and recovery executive mrs jacintha and sanjana this 3 people from mumbai recovery team. He is keep on doing harassment call to my office and asking for money from each and every colleague and making plenty of calls and disturbing whole production floor. He smashed my reputation. He didn't listened me. He abused me a lot i have all call records. He is not allowing me to do a proper settlement. I am not able to go to office now. They have been hacked my facebook account and starting calling my friends and relatives who are in facebook even threatening calls i have spoked with my advocate regarding the harrassment my advocate called and advised those people that they are doing illegal things cyber crime. The capital first recovery agent mr vasanth and jacintha behaving too much rude and giving harrasments & mental torture to my friends who have studied with me pls take action as soon as possible. The recovery agent jacintha & sanjana has been called my colleques from this no mentioned as mobile no:- [protected] / [protected] & jacintha called from this no :- [protected] / [protected] this people calling from this no and torturing and giving mental stress. Hence we have registered a complaint against the recovery agent of capital first under ipc section 500, 503, 506, and cyber crime act under section 66 act. But they do not seem to understand normal language. This misbehavior has crossed the limits, and that is why i am writing this letter to the police department. I request you to kindly look into this matter and help us feel safe. We have complete faith in the system and know that the department will come to a solution soon as well as punish those people

Note:-
Please take action as soon as possible its criminal & cyber crime offence take action on capital first recovery agent collection manager mr. Vasant and recovery executive mrs jacintha, sanjana
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Aug 7, 2021
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
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Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank

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