Capital First — confirmed loan without my permission and deposit loan amount in my account

Address:

Godhavi, Ahmedabad, Gujarat, 382115

On 30th December 2019 I Got Massage That Your Loan Is Confirmed And Amount Is Deposited In Your Bank Account. I am Shocked. First I thought that May Be They Send Message By Mistake. But At Late Night That Day Amount Add in my Bank Account. I Can't Believe What Is Happening With Me. So I Call In Customer Care. They Told Me that You Apply For Loan Online. I Can't Believe That Someone Confirm My Loan Without Any Confirmation Or Any Documents. I never Give Any Documents For This Loan .
This Is Totally Ridiculous
Now I Call Custemor Care Service For Give This Amount Back. So They Told Me That I Need Pay Charges If I Want To Give that Amount Back.. Charges is 10000
I mean How Can I Pay 10000 For That Activity That I Never Did It.
And They Told Me That If I Don't Pay That My Loan Is Automatically Start And I had To Pay EMI Time To Time. This is Ridiculous
IDFC First Bank Is Playing Game With There Custemors. I Strictly Condemn This Kind Of Service and Behavior .
I Don't Want This Loan . And I Am Ready To Give You Your Money.. But I Don't Want To Pay Any Changes .
IDFC First Bank Is Worst Service I Ever Received.