Capital First — ECS bounce charges and swap charges

Address:

Pune, Maharashtra

My name is khajapir nadaf from pune. My loan number is 1441588. I am facing this problem since 1 year. I have given request and 500 rs as well as ecs mandate (3 Forms) to your pune office and citibank in month of july. But what a service you have its not activated or even I have not received any response from 5 months. I have already done many complaints in branch and customer care. plz check attached details bank account details, written complaints, swap copy and confirm. I want my all money penalty or I need to take legal action against you. I want remaining ecs bounce charges back so I can trust on capital first in future I have done many complaints in pune office and you toll free number. But not succeed. Can you check and give me details for same or give me 500 rs( Receipt attached) back as I aleready paying so much penalty for ecs bounce. If I want to activate ecs you service is pathetic I think I made mistake big while choosing capital first. No good response on toll free number and pune office. After many complaints and follow up to mumbai office, email, customer care you have given waiver 9000. But my ecs bounce charges are 14500 what about this? I want remaining ecs bounce charges back so I can trust on capital first in future. I dont think so you will consider this mail and give solution as I am already tired of contacting you. Hope works Thanks and regards