[Resolved]  Capital First — emi 2 times deduct.

My loan account number is 10546129

Every month on 5th my emi gets deduct
. On nov 5 i have balance in my account

My emi was due on 5th november 2017 however, it wasn't deducted from my account despite maintaining proper balance and than it showing over due rps 2580.

I had paid online on your portal through paytm. By my yes bank. On 7nov
Money deduct
Payment reference no. (
C9822543a10546129d[protected]qp)

On next day 8th nov again loan amount 2580rps is deduct by ecs done by you.

2 times i have paid amount of my loan.

Why that issue.?

No customercare is recvng my call of your 1800... Numbr.

You don't have branch near to our cities.

How can we get our money back. Or it adjust in next emi. That i have paid extra.

Please look up this incident as i have emailed you, raised a request on app also.

It's your mistake you didn't cut emi on that day.

2 times i have paid emi. This month.