[Resolved] Capital First — emi card blocked from almost 6 months
V
Vijay Gagavision
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh, 500082
Hi i am vijay my card number is 11930629 i had taken 6 loans in capital first and completed 5 loand without even a single check bounce or delay, my cibil score is also good but my-card is been blocked from month of july, its been 6 months every time i mail them i get the same response wait for 90 days and its been blocked due to internal reasons.i have a limit of 185000 but its of no use when you block the card, and i really wonder why you people block the card of customers who pay the emi regularly without fail????i know what responce i am going to get now, it would be wiat for 90 days to get updated and its bcoz of internal policy. 90 days from when??? from time of complain ???
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Feb 15, 2019
Complaint marked as Resolved
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2019
Capital First Customer Care's response Dear Mr. Gagavision,
This is with reference to your concerns regarding your loan account.
We wish to inform that we have sent the final response on your email id.
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