[Resolved]  Capital First — false statement

Address:Bangalore, Karnataka, 560063

Whatever executive said it is not matching with credited amount in capital first, purely inability of capital first,
Loan number: 14462408
Executive said:
Processing fees: 1.5 %
Insurance: 0
Gst: 0
Document charges: about rs.: 400/-
Dispersed:
Processing fees: 2 %
Insurance: rs. 8000 /-
Gst: rs. 1500 /-
Insurance charges: rs. 1500/-
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Apr 23, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Mar 17, 2018
Updated by 1mullapudi
Then we had contacted with branch, if you want to cancel the loan you need to pay about Rs. 20000/- for the total loan amount only for Rs. 400000/- its too worst.
Mar 17, 2018
Updated by 1mullapudi
Please can anybody suggest what to do?
Verified Support
Mar 19, 2018
Capital First Customer Care's response
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you. Please write to us on social.[protected]@capitalfirst.com with your alternate contact number to address your concerns.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

Very worst procedure for loan that I ever experienced
Not at all customer friendly

Regards
Satish b
[protected]
Capital First Customer Care's response, Mar 20, 2018
Verified Support
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you. Please write to us on [email protected] with your alternate contact number to address your concerns.

Assuring you of our best services always.

Regards,
Capital First Limited
Hi team,

Please let me know the deducted amount of 118 rupees from my axis bank account [protected].

deducted on,

[protected] : CAPITALFL_MNDTVRFCHGS_DEC17 -118.00
Capital First Customer Care's response, Mar 23, 2018
Verified Support
Dear Mr. Ranjith,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would request you to write to us at [email protected] with your loan application number and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Emi bank se last time par bank se nikalvakar penalty jab ran lagakar rahe hai fir keh te hai aap se koi penalty nahi li jayegi par penalty badhti ja rahi hai aur veh emi Jama bhi nahi kar rahe hai BHOOT PARESHAN kar rahe hai.

Capital First Customer Care's response, Mar 27, 2018
Verified Support
Dear Mr. SIngh, we tried calling you on your mobile number 87xxxxxx35, however, could not establish successful contact with you. We would request you to write to us on [email protected] with your alternate contact number to assist you further.

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