Capital First — flipkart voucher not received

Address:banga punjab, Shahid Bhagat Singh Nagar, Punjab, 144505

I order Flipkart voucher worth 16999/ on 14/07/2019 from mobile [protected]. I was interested in mobile but it's flash sale was on 15 July 2019. this item is now out of stock and loan ACC no 23859785 created emi SMS also reached for 2aug deduction but voucher not received. I hereby want to cancel it bcoz item I want to buy is not available. how can I buy without cash applied for. please do the same
+1 photos
Was this information helpful?
No (0)
Yes (3)
Capital First customer support has been notified about the posted complaint.
Jul 16, 2019
Updated by Jatinder Khatkar
instacred has removed voucher status online on website but still the easy emi card shows 16999 used pls release the limit as I hv cancelled the voucher purchase...

Jul 20, 2019
Updated by Jatinder Khatkar
still the account is not updated... it is showing loan of 16999/ and EMI date

Verified Support
Jul 23, 2019
Capital First Customer Care's response
Dear Aishwarya,

Please post below response to the customer.

[protected][protected][protected]
Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding Voucher.

We would like to inform that we are working on the concerns raised for your loan account.

Looking forward to your patience and co-operation in the interim.

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Supriya Katkar
Team IDFC First Bank
www.idfcfirstbank.com
Jul 29, 2019
Updated by Jatinder Khatkar
Still getting sms of emi to be deducted on 2 Aug for a loan which is cancelled already. Not removed from site and app details too. Strict action should be taken on these culprits.
Complaint comments 

Comments

Loan by instacred was cancelled successfully but still showing emi date and 16999 loan open

Dear Sir,

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Regards,
Team IDFC FIRST Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information