[Resolved]  Capital First — harassment from personal loan agent

Hi,
I have been receiving a call from ms. Pooja[protected] from capital first. First thing she is appropriate, does not know how to speak with customer. Secondly she keep on speaking so badly with me. Also she speak with each of my family member including my father-in-law, brother-in-law etc... She spoke so badly with my wife because of her now i am getting divorce. My reputation is all lost.

I request you to look into this matter. So that at least i can save from getting divorce.
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Oct 19, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
Capital First Customer Care's response
Dear Sir,

We would request you to write to us on social.[protected]@idfcfirstbank.com with your loan account details and contact number along with a preferred date and time to assist you further.

Regards,
Team IDFC FIRST Bank
Complaint comments 

Comments

Dear Sir,

We are here for you. Please share your contact number and location details so our team can connect with you.

Regards,
Team IDFC FIRST Bank
Dear Sir,

We would request you to write to us on social.[protected]@idfcfirstbank.com with your loan account details and contact number along with a preferred date and time to assist you further.

Regards,
Team IDFC FIRST Bank

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