[Resolved]  Capital First — mho5cx5194

Address:Thane, Maharashtra, 421301
Website:Nill

Respected sir /madam.
I am fahmida azim khan. I want to make a complaint about your customer service agent. For final settlement.in the month of july i talked with your agent for final settlement. She told that if you will pay rs7000/-your account will be clear. She told which data you will clear. Than i told come on 20/07/2018 and bring settlement letter and take amount. Than your agent came on 20/07/2018 and told that this is month end we can't clear your account know pay rs 3000/-pay rs 4000/-on 2nd aug 2018. Than your agent call on your office he speak with madam. Madam told to me that pay rs3000/- rs 4000/-pay on 2nd aug2018. I am waiting from 2nd aug 2018. On 21/08/2018 i call in your office know they are saying that you pay more money. Its not mistake. Why should i pay more. I will not pay a single peni.
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Sep 21, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Capital First Customer Care's response
Dear Mr. Khan,

This is with reference to your concerns regarding your loan account.

We regret the inconvenience caused. Further, we request you to write with us your contact and loan details at social.[protected]@capitalfirst.com to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

Mere loan id he 16132091 or mujhe phone pe 1772 ka batya ga tha EMI badme msg me 1872 mila is liye mujhe lone band kar naa hee 40 din ho gye hee cplanint karte karte koi rish pobs nhi mil rhaa hee is lone ko band kare
Shadab gori's reply, Aug 20, 2018
Mera lone band kare id nub 16132091 he
Shadab gori's reply, Aug 20, 2018
Capital First Limited Loan Account Number 1613209
Mujhe EMI galat batai gai hee phone or wo EMI 1772 batai gai thi bad me mujhe cumpani ka msg aya ji me EMI 1872 bati gai me ne hato hat customar care call kara or lone band kar ne ki apil ki unhone rikvest le li fir 20 din bad bhi mera lone band nhi huwa to mujhe fir customr care bat ki jisse unho ne mujhe bola apne fom bar ke sammit nhi kara hee is liye lone band nhi huwa mene wo fom bhi bhar diya hee 3/8/2018 ko or meri ek EMI bhi bauns ho gai he ap meri agli EMI 5/9/2018 ko ane wali hee usse roke or mera lone band kar mujhe khi se koi sahi jan kari nhi mil rhi hee ap isse band kare
Capital First Customer Care's response, Aug 28, 2018
Verified Support
Dear Mr. Gori,

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation, we would like to inform you that we are working towards your concern and we would send our response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited
Lone band kare mera id 16132091 he
Capital First Customer Care's response, Aug 28, 2018
Verified Support
Dear Mr. Gori,

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation, we would like to inform you that we are working towards your concern and we would send our response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

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