[Resolved] Capital First — not received my credit card
V
Vinitha shivdas
from Vadodara, Gujarat
Address:
Surat, Gujarat, 395005
Loan account number 17280461 i have a loan in capital first as per their terms after 3 months i should receive an emi card, how ever i have spoke to capital first customer care they said it is been dispatched to my communication address on 3 of december and i haven't received yet again called customer care on december 3rd now they says i wont be receiving an emi card until my loan tenure. I have took loan in the month of september and i have paid amount for emi card at the time of taking loan. Please suggest me..
Was this information helpful?
No (0)
Yes (0)
Jan 11, 2019
Complaint marked as Resolved
Capital First customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2018
Capital First Customer Care's response Dear Ms. Das,
Greetings from Capital First!
This is with reference to your concerns regarding your Easy Buy Card.
We wish to inform you that we are working on your concern and we would send the final response on your email id at the earliest.
Assuring you of our best services always.
Best Regards,
Capital First Limited (Customer First @ Capital First)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment