Capital First — Regarding misguidance by care executives and not claiming insurance

Address:

No 9A, 2nd Floor, Pandit House, Shahnajaf Rd, Lucknow U.P

I financed a mobile as well insurance was also done by capital first but my mobile was broken when 1 year is about to complete before 10 days when my isurance was about to expire i called to capital first care but there exceutice misguided by saying wrong things due to which my insurance date was expired because of there wrong information given by capital first even after that they are not accepting thier fault and i called 4-5 times but each exceutive gave me different information due to which my insurance expired.
im sahring ticket no given by them and thier images