[Resolved]  Capital First — taking branding pic during procedure dissatisfaction. regs

Address:500036

On august 10 i visited bajaj electronics kothapet and i purchased 1 oppo phone on emi through capital first after the process. Capital first agent ask me picture of mine i opposed 2 take my picture in the first then the requested me saying that it is a mandatory so i said ok then after showing mobile and taking snap is not at all sounds good for everyone so i would like to consider my this complaint or a request of taking a branding snap, and the person a manager who where taking incharge at store was least bothered about customer. I said him this is not my first product this is the third time i am taking a product if anything as been implemented knew you would have been inform me earlier i said i'm he responded me saying that informing you earlier is none of your business if you are not interested cancel was a response from your person it was great response i ever expected from capital first so i cancelled on that date.

Thank you capital first

Your's once upon a customer.
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Oct 9, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2018
Capital First Customer Care's response
Dear Mr. Sidhhu,

This is with reference to your concerns regarding your loan account.

We regret the inconvenience caused. We would request you to write to us at social.[protected]@capitalfirst.com with your contact details to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
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