Believe me friends, I've been using car for 25 yrs. Worst service team & the dealer i have ever met in my life. Its just all about my cars battery to be replaced because it went down.
I've been given appointment sharp around 9 30AM, and it took 11 20AM for these Gurudev Motors people to attend my car for just changing the new battery. Pathetic, Actully the story starts from here. Before my car went inside the service yard, i clearly told the service adviser Mr.Arun that i need my warranty card of the battery because I'm selling this car to my uncle who is in Banglore. It again took 1hr for them to pick the battery from their stores and replace. You wont believe trust me, Mr Arun service adviser of Gurudev Motors writing my car number TN07AQ5521 on the Owners manual book of the Skoda Battery and giving it to me stating that "this is a WARRANTY CARD". I was shocked and irritated by seeing this. "Ultimate Cheating" .
The story didn't end up with this, i was really worried whether these guys have changed a new battery or had taken it from some other car. When i checked it, yes it was new but the even more worst part is that, the date of manufacturing of the battery which was fixed in my car was 2011 manufactured battery and the current date was 05/06/2013.
I think dealers like Gurudev Motors has thoughts like nothing can be done beyond their own world because they are the only monopoly in Chennai. 90% of the problem will be solved only if there are competitors for such dealers.
Srikant.S
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