Mahindra & Mahindra Ltd. — Mahindra Poor Service

Address:

Una, Himachal Pradesh

Hi Team,

Recently, i have purchase the Mahindra Bolero (Bolero SLX), Java Brown colour with temporary registreation number HP 33 T 9290.

Further, this is to inform you that this is the most bitter experience i have ever faced with the customer services of Mahindra.

I purchased the vehicle from Shimla Automobiles, Distt. Amb, (H.P.), details are as below:-
Dealer Code: S010761C
Dealer Title: SIMLA AUTOMOBILES PVT LTD
Dealer Name: SIMLA AUTOMOBILES PVT LTD
Dealer Type: Mahindra Authorised Dealer Branch
Address: POST OFFICE AMB MUBARAKPUR ROAD DISTT : UNA HIMACHAL PRADESH
Contact Person: DALJEET SINGH
Phone: [protected]


The problem is:- Whenever i park the vehicle in rain, the water starts coming inside the vehicle and as a result the seats and the mats of the vehicle get drenched in rain water. I asked the dealer to resolve my issue or provide me the resolution for the stated problem, however, the dealer hardly bother regarding my concern. I have visited the dealer;s place for so many times, but, all in vain. Is this the customer service that esteemed Mahindra is providing to the customers.

May i request you people to resolve my issue, as i have spent ample of money in purchasing of Mahindra vehicle.

Moreover, i request you to please provide the escalation matrix of customer service so that i can escalate the matter in order to get the resolution.

Waiting for resolution.

Shaminder kumar chaudhary
+91 [protected]

Rishabh Chaudhary
+91 [protected]