Mahindra And Mahindra Customer Care
Mahindra & Mahindra Limited
Customer satisfaction rating: 2%
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821
COMPLAINTS

Mahindra And Mahindra Customer Care

Mahindra & Mahindra Limited

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Address
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
124
88

Phone:

Customer satisfaction rating
2%
Complaints
821
Pending
0
Resolved
15
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahindra And Mahindra related photos (64)

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Mahindra And Mahindra Customer Care related pictures (64)

Mahindra And Mahindra Complaints & Reviews

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Mahindra And Mahindra — Service issues

 ViveckSharma on Sep 26, 2016
I got my XUV serviced from Noida 64 Service Centre for the first time and I am sorry to say will never visit them again. They charged for dry cleaning and car cleaning and have just the formality of doing so. They did the alignment of the car and the Car's steering is not in the center. 6 o clock I could not find anybody in the service center and had to take my car back as it is.

The things I asked to work on have not been worked on at all. Upon receiving their SMS of service satisfaction I mentioned not satisfied. I then got a call from their call center, I gave them the same feedback,...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — LOW KPL / Engine Vibration/Non supply of Alloy Wheel.

 MathewsPM on Sep 25, 2016
PM Mathews
Good Morning Sir/Madam

Further to my complaint TVS pathanamthitta was attended the issue.¬ able to sort out the Issue as per customers Satisfaction.

1)KPL, which is reached only 13KPL.(Suppose to be 18.5KPL)

This variation cann't be accaptable .

2)Engine Vibration Still. Didn't solve.Yet. Not satisfied

3) Alloy wheel(As per sp.chart KUV100K8 alloy wheel)no exemption of any.
Spare wheel is to be replaced with alloywheel. No negotation..

Above problums are very well convinced by Tvs...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Mahindra And Mahindra — Warranty service

 yadwendra on Sep 24, 2016
Appointment was taken at Krishna mahindra service station rourkela on 6 the sep 2016 with Mr sakir, they have called my KUV 100 car reg no OD 15 C 2862 from sambalpur to replace front glass,
After reaching to service they demanded car for 2 days to repairs
I was never informed for 2 days time periods
I decided to come back without front glass...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — Rexton engine unusual sound dealer not repairing in warranty.

 Radiantndt on Sep 23, 2016
Our previous complain no. 1377362 was not fully attended and now Manager of mahindra customer service misguiding that tha malfunction noise of engine is due to water ingress and not covered in warranty.
Sir, I wrote email reply explaining as below:

During 1st inspection when car was sent for service"no water indication light was appearing" means no water was present in filter or passed through.

This is totally manufacturer responsibility to rectify the engine problems which has less 19000 km run.

The diesel fuel absorb water than petrol dose. For...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Trial and error method adopt by Dhanbad mahendra showroom mechanic Deoli

 Ramdhan pd sah on Sep 23, 2016
My vehicle no is BR1OP- 8676 SCORPIO. Problem is vehicle suddenly stop during driving amd restart after few minutes . Five times i send my vehicle to showroom . Mechanic mr bablu and bakshi had trial about 150 km and always they are doing different different work in vehicle but problem still in existence. About 70000 rs i paid but no solution. They unneccasary changed fuel motor pump and trail for 150 km . Manager telling that do complain i not bother about it...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — Battery and other spare parts changed...

 kgodhani on Sep 22, 2016
I have given my xuv 500 car for service in president motor, surat. First they have charged big amount telling that cluch plate and steering wheel to be changed. For that they have charged 34000. After complete of service when I back to home, my car was not started so I called them, they said there was battery problem. But my battery was new, purchased only 1 year ago and it was exide battery. When I opened bonnet and see, I got shocked my battery was completely changed. I have also bill of my battery. I complaint about it to manager but there was no response from him. So please give me suggestions...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — RC of my new car not received after 3 months of car purchase

 Vineet Nirwal on Sep 22, 2016
VINEET NIRWAL
Sep 13 (9 days ago)


to nair.mohan, manali.pilankar, mayur.shah, balwani.roma, VINAY, CUSTOMERCARE, SINGH


Dear Mr. Vinay Malik,

With very plaintively I informed to you that I am not received any RC for the vehicle purchased from your dealer point almost three months back. This is really very disappointing for me and a customer also who is helpless. My car is completed almost 15000 km on road, Is anybody aware about the risk who is facing by me on road. I am involved in an offence on daily basis just due to...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — Bill charged but Items not changed and servicing not done.

 Deepmanyu Suhag on Sep 21, 2016
Dear Fraudulent Service Center (RR motors),

After paying for the service and other equipment charges on a normal routine service, i double checked with executive( Prahalad ) if all required was done.

After leaving, i noticed while parking that the parking sensor's still not working (realized this while escaping a minor accident when parking as sensors were bust ), which had been changed in the servicing. The AC which was earlier fine was not cooling as before.

They took the car to get the required done.
Now they call up and say the workers are...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Mahindra And Mahindra — Regarding repairing service in your show room cum service centre at Jorhat Assam

 Kishore Gogoi on Sep 21, 2016
My self Kishore Gogoi, owner of a scorpio taxi permit car with registration no AS-01 CC 6434. I submited the car for repairing in your showroom cum service center at Jorhat named Ramnarayan Sivprasad in the year 2015. It was a knocking sound inside the engine. they advised me to change the crank shaft and the pistons. I have changed everything as they advised but from then in regular interval the car is showing problem. and last time i submitted my car on 30/11/2015 for repairing. and from then it is in the service place. I contacted your service head of Assam Mr. Pronoi Manjhi before submitting...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Mahindra And Mahindra — No proper service after booking mahindra supro kheraj g gindwani

 dilipjeswani on Sep 20, 2016
I have booked supro van on 19.aug but staff has no responsibility they only say.we are working for.you but reality is.not same as.they asks each time documents repetdly i give but time goes and i have.not get my.van registered with rto so pls take matter seriously as i thought it is not with me but i thought it is my job to inform you about matter so i wait.for your cooperation...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra & Mahindra — Bad Service & No Professionalism of Large Group of Manuf. of Car & SUV Mahindra & Mahindra

 Ojas Resorts on Sep 20, 2016
Dear sir
This is to inform you that Myself Mr Sanjay Singh Rawat my vehicel Mahindra Xuv 500 my vehilce reg. No is UK-07 BK0111
i give the car for the servicing in your Mahindra & Mahindra Auth.Service Station Indraparsatha Automobiles Pvt.Ltd Pera Garh Delhi Very Bad Service and Unprofessional managed by Indraparsatha Automobiles But I Do Not Know Mahindra & Mahindra Is Very Large Group But Why Authorised for Service of Vehcile.of Indraparstha Automobile Only One Thing Is Mahindra & Mahindra " Customer is Foolish Meri Tu Gadi Sale Ho Gayi Na" I Have Follow Up Many Time of Mahindra...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — KUV 100 - Damaged Bumper during delivery (G3 Motors-Nerul)

 viru_van on Sep 20, 2016
Dear Sir/Mam,

During delivery of KUV 100 on Sept 4, 2016, I noticed that the bumper was damaged which was brought to the notice of the executive and his Team Lead. They assured me of the replacement but till date despite several follow ups, I am yet to receive the replacement for the damaged bumper.

Note: The officials at G3 Motors are polite and assuring it will done within a couple of days but now it has been almost 16 days which I presume is delay in the service.

Regards,
Virendra
7718877686...
Complaint comments  Read comments [1]Complaint category Car Dealers

Mahindra And Mahindra — Poor KPL& Vehicle Engine Vibration

 MathewsPM on Sep 20, 2016
Good morning Sir,
My Name is Mathews PM(Tel 8943479343)
I purchaised a vehicle KUV 100 K8 from TVS Alappuzha on27th july2016.As per your Tech. specification KPL for Petrol Engine is 18.5 Km/Ltrs.Whereas Iam getting onlybelow 8Km/ltr.
And also while on use top gear(4th&5th )vehile vibrating.
Matter has informed to the concern dealers thru sales Executive(non (availability of service rep./no contact # of Aftersales dept.Which suppose to be provided to thcustomer, )
Therefore I request you to look into the matter with top preority and sort out the issue at the earliest...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Mahindra And Mahindra — Unexpected service quality and surely a height of irresponsibility........

 md enterprise on Sep 20, 2016
I had sent my Scorpio with Registration Number WB 06 F 4953 on 06/09/2016 at SHREE AUTOMOTIVE PVT. LTD. and had recieved the car from them today on 19/09/2016... and if you check my service records I have been mostly a dedicated customer for SHREE AUTOMOTIVE and rated them best for their service so long...

The invoice number for this consignment is RBR17C005415. Photo of the invoice is attached herewith...

Was satisfied enough with the work done by them until I heard a "Khat Khat" noise from both the rear wheels followed by a mere bubling from the rear end...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — Car not rapair at time of service

 Nilesh Masraam on Sep 19, 2016
Dear sir
This is to inform you that I Mr Ramesh Shreerame my vehicel Mahindra Xuv 500 my vehilce reg. No is MH49B9983
i give the car for the servicing in your mahindra Provicial service center Nagpur MIDC branch REF ID-15523391
but your agency cant give me my vehicle proper time and can not repair
my vehicle properly right time ..so i requested you to take the action and repair my vehicle give me the right devilry.
so pls take the action urgently.
Thinking You

Yours faithfully
Mr Ramesh Shreerame
+919822461684

service...
Complaint comments  Read comments [1]Complaint category Car Dealers

Mahindra And Mahindra — Misguided by your service executive

 ankur_goyal on Sep 18, 2016
I m very must disappointed by your services. this time i have taken up my 3rd free service, and again you people are on the challenge to not to provide a good service. To get a better service, i have tried in your mayapuri branch, bt that is the father of all the services. the worst service a company can give to his costumer should be taught by your company. Your service department executive named Ms. Ruchika Sethi of your Mayapuri branch has troubled me alot. Now i am very much sure that now-on-wards i will never ever suggest anyone to go for mahindra vehicles. Even though i am not also suppose...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra And Mahindra — Worst service ever

 KuduchkarPankaj4003 on Sep 17, 2016
Dear Mahendra Team,
First of all congratulations on giving us a Nuvosport a fantastic SUV, but at the same time I regret to tell you that your dealer network is the worst in the industry I have experienced. Let me take you through my story from the begging.
It all started from the day I went to take a look at the car. Same as all the sale team this sales team was also very prompt in attending me was explained everything about the exterior but they knew nothing about the interior and functions of the car. By the way I did not mind much because I had made up my mind to purchase this...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — About xuv 500 w 10

 savita chandel on Sep 16, 2016
I gave my xuv 500 w 10 for serivcing in k.s motors mahindra servic center in chittorgarh rajasthan.
N they used my car for there persnal use n accident my car. Nw i want my new car i dnt want accidental car. Bcz this is mahindra's fault not mine..
Plz help me to solve this problem
Bcz companies service boy used my car for his persnal use . My car is tottally destroyed . I want justic plz help me. My national consumer doket no. Is 24191.
I dnt yet recived any gud responce from mahondra n mahindra limited....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Mahindra And Mahindra — Not providing spares parts at service centre

 anilsam on Sep 16, 2016
Hi

I hv lost one crome piece from my kuv 100. So I went to service centre for new part many times but every time they told that company is not providing the spares. It is also not available in after market. So I just want to request Mahindra and Mahindra to provide spares for new vehicles. It will make company image very good and customers like me feel great on choosing Mahindra vehicle....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Required service

 monoj chnada on Sep 15, 2016
I have purchased Mahindra Bolero Vehicle bearing
Chassis No : MA1PS2GPKF5L34781 and
Registration No : AS 11/K - 4444 form
Smart Motors, Silchar.

But due to non availability of Service Center at Silchar I could not able to done 2nd service of my vehicle. Now my meter reading is 12000 Km.

So am in big tension. Please help me by providing Service at Silchar.

For this act of your kindness I shall be ever great full to you & oblige..
....
Complaint comments  Read comments [1]Complaint category Car Service Centers

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