[Resolved]  Neo Nissan Sector 63 Noida — Unprofessional and Incompetent

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi,

I had a very bad experience with this dealer and overall Nissan. They are the most unprofessional people I have seen.

First time when I went to see the car they give me one price, over the email they give me second price and finally when I went to pay the booking amount they gave me third price. Looks like a bhindi Bazaar where there is no standard.

Finally once i have booked the car they told me that car will be delivered after one month on 10th Feb 2013. I waited patiently for the day and they called me on 7th to tell that car has left Chennai and will be in showroom on 8th. They asked me to pay the remaining amount and i duly paid them the same through a draft. When I asked what time shall I come to take delivery on 10th they informed me that they will call me. When I did not receive any call on 9th I called them back and asked for the status. Then this guys says they cannot deliver on 10th as the car has not arrived. This is their plank to get the money in advance and then harass the customer. When we shouted at him, he arranged a delivery on 10th Feb only.

When we went there he started making excused for delivery such as your payment is not complete, your draft is not yet paid etc. After fighting for 3 hours he finally agreed to give us car but on the final moment he told us that I need to give an undertaking as the car is not yet registered. I am responsible if anything happens to car and i cannot claim anything for insurance.

This is the most unprofessional company. Never buy a Nissan Car. No wonder they lag in the market. They have no sense of customer service and are cheats looking to swindle money of their customers.