CC Avenue — Amount debited but order not placed.

Address:600018
Website:The body shop

Today i placed an order in The body shop for an amount of Rs.2310.50. The amount is debited from my Syndicate Bank account which i used to pay through netbanking. The amount is debited from my account but not received by The body shop. Please help and retrieve my money. I have not received any confirmation from The body shop that they have received the money and so the order is not placed. The amount of Rs.2310.50 was paid on 31st march, 2017. Awaiting your reply.
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    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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