[Resolved]  CC Avenue — ccavenue payment status

I have paid bill of 1414.82 rupees to"myaccount. Intechonline.net" to my user id "premchand448" on 1st march 2018 time 09:16:59 ist and this amount already has been deducted from bank account and bill is not reflecting as paid.

Transaction id: avenuesflat[protected]

I have attached the screenshot of my bank debited details.

Thanks!

Regards,
Prem chand parit
[protected]
+1 photos
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Mar 13, 2018
Complaint marked as Resolved 
Thank you for resolving my issue.
CC Avenue customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
CC Avenue Customer Care's response
Dear Customer,

Your transaction for the order number RCRQ[protected], CCAvenue Ref. #[protected] for INR 1414.82 has been successfully processed through CCAvenue and forwarded to your merchant.

We would like to inform you that CCavenue is an online Credit / Debit card processing Company for your merchant and we do not play any role in delivery of the products / services as assured by your merchant (http://www.intechonline.net).

If you wish to have further clarifications regarding the order, delivery we suggest you to kindly get in touch with your merchant .

Please note that cancellation/refunding of transaction is a process which is always initiated / carried out by your merchant and CCAvenue cannot intervene in it.
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