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This is in reference to your below mentioned mail.
The Order No : 14317369 with the ccavenue ref no[protected] was a 'Failure Transaction' For the amount : 592.00 as we did not receive any real time authorization from the bank's end.
The said transaction is initiated on[protected]:50:32
Rest assured, the amount will get credited back to your account as per the bank's procedures.
We kindly request you to check your bank account in7-10 bank working days.
Please note that the refund reference number for the above transactions is :[protected]
Furthermore, we suggest you to get in touch with your bank regarding the same.
Best Regards,
CCAvenue Customer Care Team