Ccom Telecommunications — Bad service | |||||
I have complained thane intercity mall Sony service center because there was bad service. I have came with my Sony mobile M2, there is only charger connector damage and all are good condition.on this month 2nd Aug 2016 .my work order no-000444, Nilanchal sahu.I submitted my mobile 2nd Aug 2016, they told me it will take three to four day for quotation after that we ll called you for quotation but I have not got call from there till date, while I called to office they told me, sir your mobile sent HO for repairs it will take time and it under diagnosed.once I called to office about mobile they told me sir, your mobile will be repair quotation amount 8000 and I said I dontbwant repair with your service centered, plz return to me my mobile.but I again by again called to office, they have told me your mobile has not come from HO.its such reduculous service over there.they have taken time one month for return to customer's mobile without repair and only repair of charger connector dammange with amount 8000. If it not solve within 2 day, I will go to consumer Court against CCOM Telecomucation pvt ltd;branch-f-12, eternity mall, teen haath naka, thane west-400601, tel:[protected] Regards Nilanchal sahu Mob:[protected] Was this information helpful? | |||||
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CCOM Telecommunications customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Sim was not getting detected in Dec 2018 for which they took 25 days and charged me Rs.4280/-
again same problem occured, on 31 Jan 2019 i submitted my phone, they said will get it done in 2-3 days, 16days passed but still not yet recveived, every time I call customer care, they reply that it's under process, will get after 2 days
again same problem occured, on 31 Jan 2019 i submitted my phone, they said will get it done in 2-3 days, 16days passed but still not yet recveived, every time I call customer care, they reply that it's under process, will get after 2 days
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+91 22 2544 2604 [Regd Office]
+91 22 6720 3572 [Thane]
+91 22 4024 2604 [Thane]
Thane: PO Box 264, Thane, Maharashtra, India - 400602
Called in the name of KSRTC asked my account details & OTP for refund.. please do take necessary action on such idiots.