[Resolved]  CESC (Calcutta Electric Supply Corporation) — absurd bill in sms to my mobile.

Address:Kolkata, West Bengal

I got an sms alert for bill for consumer no [protected] on my mobile [protected] for 7/14 for an amount of Rs3060(Net). This is aburd and never has been my consumption ever. Is this consumer no mine? please check and correct, and send me a correct sms alert for the correction. I got another alert for my other consumer no [protected]for 7/14 for an amount of Rs460(Net) which appears normal. N Chakravorty 121 Regent Estate Calcutta 700092. Please take urgent action.
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Aug 14, 2020
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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Comments

I regularly get SMS alerts for bill for consumer no [protected] on my mobile [protected] for 7/14 for an amount of Rs1790(Net). This is absurd as this is not my consumer no. In addition to this absurd SMS, I am regularly receiving sms alerts for my correct consumer no. which [protected]. As such pl delete the wrong consumer no. against my mobile no.
Pl also note that for the wrong consumer no. I get sms alert for meter reading which should also be corrected.
Poor administration
Poor administration
poor administration

Refund of Security Deposit

Dear Sir, My electric line ( Consumer no. [protected]) was disconnected on 01.02.2014 but till now I have not received my refundable security Deposit. Pl look into the matter. With Rgds. From : Shibaji Roy ([protected])

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