CESC (Calcutta Electric Supply Corporation) — Change of Meter and re-connection of my disconnected line

My reference no.is 07/05/716/15. In this connection I submit that I have been given date for inspection of my meter on 20.06.15 from 9 am to 1 pm. I was in my house on that time but no body came for inspection. Then I somehow contacted with your office and afterward they again gave me date on 04.07.15 on the same time but this time also nobody turn up for inspection. I was thoroughly on that time to the spot. I am not residing in the house permanently. Everytime I have to rush from Behala, Kolkata to Mankundu(Hooghly) leaving my official duties and other engagements. I am harassed without my fault. Now, can I expect to get some concrete response from your side to redress my hardship. I can not stay in my house due to non-availability of connection. Hoping for a quick attention and solution. With regards. Lakshman Kumar Chatterjee 65/117, Kumrabagan, Green Park, Mankundu, Hooghly(WB) Ph.No. [protected]