CESC (Calcutta Electric Supply Corporation) — Low Voltage Problem

Address:Howrah, West Bengal

My Name is Sourav Banerjee. Address. Village Ramchandrapur, P.O. Sankrail, Dist Howrah, 711313. I am complaining in behalf of my Father Mr. Subir Banerjee (Consumer No. [protected]) and my Uncle Mr. Prabir Banerjee.(Consumer No. [protected]). In our location CESC is providing Electric Supply. From last few years we have seen that Voltage i our electric line is Deteriorating day by day. In a 220 Volt line we are getting on 130 to 150 Volt at evening time and in morning we are getting only Maximum 200V. Due to insufficiency and lack of voltage our home electric appliances are become problematic. I have paid a security money to CESE for Extra Load on my metre for AC. But because of low voltage we are not able to start the ac even AC stabilazer also failed because some time the voltage gone to below 130.Not a single FAN is running fine at this voltage. I have booked lots pf complaint regarding this. But still now no action is taken and after Night 12 AM the voltage was stabilized and we can got at this time 170 to 180 V power in the line. Everytime after booking of complain one call has came to me from CESC office and they told us to wait till 12 AM and it will be ok. Please look into this and help us out. I am giving you 2 docket no which was booked today for your reference. [protected]-[protected] [protected]-[protected]
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I am really fed up with cesc service. One hand only as and display is given that cesc service is going wonderful...but in reality it's totally ###...
I have been giving complaints regarding my low voltage problem for the last few months ..but still the problem is continuing without any action from cesc .. I stay in behala rabindranagar and I m facing it right now also ..fan is just running in 5 but it seems only running in 3 .. very low voltage...
No proper response from cesc till now...even there is no CUSTOMER CARE in proper. Only ivrs is not the solution..they should also hear our voice. .
Last 2 months it's horrible.
If any HELP thru THIS WEBSITE it will be a great relief...
Can't even run the AC..what is the use of AC of it can't be used ? Just situation is becoming worse day by day .. I have been paying the electricity bills on time. I don't even keep anything pending
I have been always appreciated cesc but for the last few months ..no proper solution nor response. Disgusting service given by cesc .
Will CESC compensate the damages arising out from low voltage problem of all the electric equipments ?? Need an proper response if they can't help us ..!
This is even a red flag for all the electronic equipment manufacturers. Please chk how will we buy and use ur products if no proper electricity is given ?

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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